Coronavirus (COVID-19) Financial Aid Information
This page is a compilation of financial aid information and resources specific to higher education students and will be updated consistently; please check back often. The Office of Student Financial Services hopes that you and your family are safe and healthy during this challenging time. If you have any questions or concerns, our team is available to help via email at firstname.lastname@example.org and by phone at 617-747-2274.
For general information see Berklee's page for Coronavirus (COVID-19) Information.
Funding and Loan Relief Resources
Financial assistance is avialable for currently enrolled students who experienced challenges related to COVID-19. Learn more about how to apply for emergency funding.
Discover Student Loans is offering COVID-19–related relief for borrowers. The following are the details of the relief program:
- For two months, borrowers will not be required to make monthly loan payments and interest will be waived on their loan(s).
- Eligible borrowers must have loans in repayment and/or loans requiring in-school payments.
Discover Student Loan borrowers in this situation can call 800-STUDENT any time 24/7 for more information, or contact their school services team at 877-321-5018 from 8:00 a.m. to 9:00 p.m. EDT, Monday–Friday.
Because of the impacts of COVID-19, Sallie Mae customers may be facing financial difficulties. If you are experiencing hardship due to COVID-19, you can contact them for any available payment assistance by:
- chatting with SallieMae.com or through the Sallie Mae app from Monday through Friday between 9:00 a.m. and 6:00 p.m.
- calling 800-472-5543 and using the automated system 24/7.
- calling 877-604-8834 if you are past due on your payments.
For additional information, please visit Salliemae.com/coronavirus and check out the latest information regarding the coronavirus, precautionary tips, and up-to-date travel guidance at the CDC coronavirus site.
Within this current landscape, MEFA has put new procedures in place for their loan processing, including those procedures related to certification, disbursements, and refunds. You can find those details on their webpage for college administrators. If you have any questions, their college relations team would be happy to assist you: please reach out to them at 800-449-6332, option number 4, or email them at email@example.com.
Frequently Asked Questions
No. Because instruction will be continuing on a state-approved learning platform, there will be no change to your financial aid or scholarship.
If your program/major at Berklee is approved as a resident training program with Berklee, the Veterans Administration will continue to pay benefits even though the program has changed from resident training to remote training.
If you finance you education at Berklee through the Post 9/11 GI Bill and receive a monthly housing allowance stipend based on in-person (resident) training, your monthly housing allowance and benefits will remain unchanged.
If you are using vocational rehabilitation benefits, we have not received any guidance about your benefits at this time. We recommend you reach out to your individual vocational rehabilitation counselor for more information.
As long as the courses still count toward degree completion, normal satisfactory academic progress (SAP) rules continue to apply. It is the National Association of Student Financial Aid Administrators' understanding that the U.S. Department of Education does not define how schools should treat pass/fail and credit/no-credit classes, so it is a matter of institutional discretion when setting up the SAP policy.
Yes. According to guidance that the National Association of Student Financial Aid Administrators has received from the U.S. Department of Education, the March 5, 2020 electronic announcement guidance under the Federal Work-Study (FWS) heading applies in instances when the school closes (temporarily ceases to offer instruction in any format for the remainder of the payment period) and when the school does not close, sends all students home, and moves all classes to a remote-learning format via distance education for the remainder of the payment period.
The FWS guidance in the electronic announcement only applies when the student is unable to work because the school made the decision to close or to move to online/distance education classes; it does not apply to students who decide for themselves to leave campus and/or switch to online classes. These students are not eligible to be paid FWS for any hours they do not actually work.
According to the Department of Education, the student can be paid for the FWS hours they were scheduled to work for the term or nonterm period. Per the department, the school can have the student submit a timesheet for the hours they were scheduled to work and pay FWS wages based on that.
If you've had a significant change in income, you can ask to have your monthly payment recalculated at any time. Your loan servicer can provide more information.
- Studentaid.gov Coronavirus Information: information on COVID-19 and forbearance
- Coronavirus.gov: the Centers for Disease Control and Prevention (CDC) site, featuring prevention tips, common symptoms, current updates on how many cases there are in the U.S., advice about travel, and an FAQ
- Studentaidpandemic.org: free student aid–related COVID-19 guidance for students, families, and student loan borrowers
- USA.gov: USA.gov's COVID-19 page, sharing how agencies across the federal government are responding to the outbreak
- Federal Student Loan Servicers
- U.S. Department of Education Press Releases
News Articles and Announcements
- ABC News: Student Loans Get Put on Hold in Coronavirus Stimulus Bill
- U.S. Department of Education: Department of Education Halts Collections on Defaulted Student Loans
- National Association of Student Financial Aid Administrators (NASFAA): Emergency GI Bill Fix and Online Learning