CARES

Care, Assessment, Response, Evaluation, Success (CARES)

The CARES team at Berklee exists to help students in distress who may be experiencing challenging or difficult life circumstances while in school. The CARES team meets weekly and is chaired by Jeff Klug, the associate dean for Health and Wellness. We are a team of staff members from areas around the institution who are dedicated to supporting the success, achievement, and wellbeing of every member of Berklee's student body. We provide resources to those struggling, and when a student faces difficulties that may result in aggressive or disruptive actions, we proactively seek to ensure their safety and the safety of those around them. Though we are not a crisis or emergency response team, we do review, summarize, plan, and coordinate the most effective and collaborative approach to help students.

CARES Team

The CARES team is a multidisciplinary Berklee-wide committee and includes representatives from the following departments:

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Berklee Bridge Team.

One Stop Advisor

Your One Stop advisor can help you take care of your registration, billing, and financial aid tasks.

International Advisor

Your international advisor can help international students with topics like OPT and visas, and connect you with the Study Abroad office.

Case Manager

Your case manager can support your well-being by helping you access appropriate treatments, find medical providers, and other resources.

Career Advisor

Your career advisor can jumpstart your career by helping you find and prepare for job, internship, and performance opportunities and auditions.

Campus Life Advisor

Your campus life advisor can help you find your community through clubs and activities.

Access Advisor

Your access advisor can help you with requesting class, housing, or dietary accommodations for a disability.

Success Advisor

Your success advisor is your main point person at Berklee, who helps you map your path, stay on track, and graduate on time.

Every undergraduate student has a personalized support team to guide their educational journey throughout their time at Berklee. Your success advisor—your main point person at Berklee—collaborates with a group of specialized wellness, financial, accessibility, international, major, and career advisors who are all here to support your success.

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