Medical Care for Students

Telehealth through Online Connect provides online doctor visits for Berklee College of Music and Boston Conservatory at Berklee students 18 years of age and older who are located in the United States and feel they are sick or developing symptoms of illness. In response to COVID-19, Berklee and Tufts Medical Center are currently providing this service 24 hours a day and seven days a week for actively enrolled College and Conservatory students.

Berklee will cover the access fee for this service. Telehealth through Online Connect can be used to connect with licensed medical providers in lieu of going to a public urgent care space, and students concerned about their health for any reason may see a doctor online. 

When you register for your telehealth through Online Connect account, use "Berklee" as the service key and Berklee will pay the access fee. Download the Online Connect app, or simply go to myonlineconnect.org to get started. 

Watch this video for a step-by-step guide on accessing telehealth through Online Connect.

Tufts Medical Center can help coordinate round-trip transportation to the medical center from campus at no cost to students for routine, non-COVID–related care, and sick/urgent care visits. The pick-up and drop-off location is listed below. Students are responsible for copays, co-insurance, deductibles, and any other out-of-pocket expenses related to medical care. All major insurances are accepted, including the Berklee-sponsored health insurance plan.

Round-trip transportation is not for emergencies. If you are experiencing a medical emergency, call Public Safety at 617-747-8888 (extension 8888 if on campus) or 911 from any location.

Pick-up and drop-off location on campus: 1140 Boylston Street

Hours of operation: Monday–Friday, 8:00 a.m.–5:00 p.m.

The following list includes many, but not all, of the services offered at Tufts Medical Center:

• Primary care
• Gastroenterology
• Vaccinations
• Dermatology
• Sports medicine
• Urology
• OB-GYN
• Physical therapy
• STI testing
• Weight and wellness
• Eye care
• Cardiology

Students who are seriously injured or very sick, and in need of emergency medical care should go to the nearest hospital emergency room immediately. There is no direct medical care available on campus.

In the case of life-threatening situations or where students are unable to transport themselves to the hospital, call Public Safety at 617-747-8888 (or dial extension 8888 from any campus phone) if on campus, or dial 911 from any location.

Please note: Hospitals and ambulances are not appropriate for regular medical care. There is usually a long wait time at hospitals for non-urgent patients, and the expense is usually higher than if the patient is seen in a routine health care setting.

During your time in Boston, we recommended that each student establishes care with a local provider. For the purposes of care coordination, each student selects a PCP at Tufts Medical Center who can become familiar with their care. Students who do this will be able to call for a same day/next day urgent care appointment. To search for a PCP at Tufts Medical Center, please visit tuftsmedicalcenter.org/PhysicianDirectory/Search.

As Berklee does not have direct health care on campus, anyone wishing to submit health care proxy documents should do so with a health care provider in Boston. Should students wish to establish care with Berklee's preferred medical provider, Tufts Medical Center, they should contact Tufts directly with their health care proxy questions.

As students who are 18 and older are legal adults in Massachusetts, students must make their own appointments and request any medical information on their own if a health care proxy has not been submitted.

Fenway Health

Fenway Health specializes in services for the lesbian, gay, bisexual, and transgender communities; individuals with HIV/AIDS; and those with limited access to health services. However, care is available to anyone. Services provided by Fenway Health providers include primary care for adults and children, women’s health, transgender health, behavioral health, eye care, and dental care.

Contact Fenway Health

Phone: 617-927-6000
Location: 1340 Boylston Street, Boston, MA 02215

Massachusetts General Hospital (MGH) Back Bay

MGH Back Bay is a comprehensive primary care practice offering wellness visits, routine physical exams, mental health counseling, pediatric care, adult medicine, geriatric care and urgent care in a small, family-focused practice.

Contact MGH Back Bay
Phone: 617-267-7171
Location: 388 Commonwealth Avenue, Boston, MA 02215
Office Hours: Monday–Friday 8:00 a.m.–12:00 p.m. and 1:00 p.m.–5:00 p.m.

Massachusetts General Hospital (MGH) Urgent Care

MGH's Medical Walk-In Unit provides urgent, walk-in care. Patients are seen on a first-come, first-served basis, with extremely urgent cases receiving priority attention.

Contact MGH

617-726-2707

Wang Ambulatory Care Center, Suite 108

15 Parkman Street, Boston, MA 02114  

MGH Urgent Care Hours

Monday–Friday, 8:30 a.m.–8:00 p.m.

Weekends, 9:30 a.m.–4:00 p.m.

(Closed Thanksgiving and Christmas)

Harvard Vanguard Medical Associates Kenmore

Harvard Vanguard Medical Associates (HVMA) in Kenmore Square is a multi-specialty group practice very close to campus. HVMA offers a wide range of care and services. They offer appointments as well as an urgent care clinic. It is important to know that HVMA is not an emergency medical facility.

You will need to show your insurance card before receiving care or filling a prescription.

Contact HVMA Kenmore

Register as a new patient: 800-249-1767
Schedule an appointment: 617-421-1194

Kenmore Location
133 Brookline Avenue, Boston, MA 02215

HVMA Urgent Care Hours

Monday–Friday, 8:00 a.m.–8:00 p.m.
Weekends, 10:00 a.m.–5:00 p.m. 
(Holiday hours may vary.)

All required immunizations, as well as the flu (influenza) shot, human papillomavirus (HPV) shot, and more, are available at the locations below. In most cases, the required immunizations can be received at pharmacies; however, you may also go to a hospital or doctor's office to receive immunizations for these diseases if you prefer. Find a vaccination location near you. Immunizations are generally covered by insurance, but please check with your insurance carrier to confirm coverage.

More information on immunization requirements can be found here.

Getting tested for STDs is quick and easy. If you are sexually active, getting tested for STDs is one of the most important things you can do to protect your health. Most of the time, STDs have no symptoms. Testing is the only way to know for sure if you have an STD. If you have insurance and a provider, you can get STD testing as part of a medical appointment. Below are some locations in the area that you can get STD testing as well.

More information on sexual health can be found here.

Tufts Medical Center

Tufts Medical Center provides STD testing by appointment. Bring your Berklee ID card when you visit Tufts Medical Center. You will also need to show your insurance card before receiving care or filling a prescription.

Contact Tufts Medical Center

Tufts Medical Center Hours

Monday to Thursday: 8:00 am–8:00 pm
Friday: 8:00 am–5:00 pm
Saturday: 8:00 am–noon

Fenway Health

Fenway Health offers STD testing at its own community health centers as well as through partnerships with AIDS Action and the Multicultural AIDS Coalition. Call a counselor to find the location and option best for you. 

Contact Fenway Health

Call 617-267-0159 to speak with a counselor.
Fenway offers STD testing throughout the week for those in need. Call 617-927-6000 for more information.

Massachusetts General Hospital STD Unit

Everybody, regardless of insurance status, is welcome at this Mass General clinic offers walk-in hours at its primary Boston location and its Chelsea Health Center.

Contact MGH STD Unit

617-726-2748

55 Fruit Street, Boston, MA 02114

Project TRUST

This Boston Medical Center-affiliated clinic offers free drop-in STD screenings, no questions asked. Specialized services are available for LGBTQ individuals and those struggling with substance abuse.

Contact Project TRUST

617-414-4495

721 Massachusetts Avenue, Boston, MA 02118

Planned Parenthood, Greater Boston Health Center

Planned Parenthood offers affordable STD testing, counseling, and treatment for all genders, and many tests are covered by insurance.

Contact Planned Parenthood

800-258-4448

1055 Commonwealth Avenue, Boston, MA 02215

South End Community Health Center

SECHC offers education/prevention services, screening and treatment for sexually transmitted infections (STIs) as well as contraceptive counseling during all clinic hours for both scheduled and walk-in appointments. For individuals at high-risk for HIV, we also offer assessments and individualized treatment plans for HIV pre-exposure prophylaxis (PrEP).

Contact SECHC

617-587-1905

1601 Washington Street, Boston, MA 02118

Harvard Vanguard Medical Associates, Kenmore Urgent Care

HVMA Kenmore Urgent Care provides STD testing by appointment. Bring your Berklee ID card when you visit HVMA. You will also need to show your insurance card before receiving care or filling a prescription.

Contact HVMA Kenmore

HVMA Urgent Care Hours

Monday–Friday, 8:00 a.m.–8:00 p.m.
Weekends, 10:00 a.m.–5:00 p.m. 
(Holiday hours may vary)

Project SHINE

Project SHINE (Support, Healthcare, INtervention, Education) is a comprehensive, multidisciplinary HIV services program, developed to meet an essential need in our community.

Contact Project SHINE

617-568-4490 or 617-568-4673
For HIV medical care, please call 617-568-4771.

79 Paris Street, First Floor, Boston, MA 02128

If you are involved in an incident of sexual assault or other sexual misconduct, we encourage you to get a sexual assault medical exam and have other injuries documented, whether or not you know your assailant. You may decide later what actions, if any, you wish to take. Receiving medical services in no way obligates you to proceed further.

 A sexual assault medical exam is:

• confidential and free;
• preventive treatment for sexually transmitted infections, pregnancy, and evidence collection, if sought; and
• conducted by a sexual assault nurse examiner (SANE), who is a registered nurse with advanced training and certification in conducting sexual assault exams.

Berklee Public Safety can be reached at 617-747-8888 for assistance with emergency transportation to a hospital for emergency medical attention. 

A list of recommended SANE-supported hospitals and information for preparation for the medical exam can be found here.