Medical Care for Students

Important Announcement About Medical Care and the Coronavirus (COVID-19)

Until further notice, Telehealth through Online Connect will be available 24 hours a day and seven days a week for Berklee College of Music and Boston Conservatory at Berklee students 18 years of age and older who feel they are sick or developing symptoms of illness. As before, Berklee will continue to cover the access fee for this service. Telehealth through Online Connect can be used to connect with licensed medical providers in lieu of going to a public urgent care space, and students concerned about their health for any reason may see a doctor online. 

When you register for your Telehealth through Online Connect account, use "Berklee" as the service key and Berklee will pay the access fee. Download the Online Connect app, or simply go to to get started. 

Please note that in response to COVID-19, Tufts Medical Center has suspended their urgent care/same-day clinics until further notice. However, existing patients at Tufts Medical Center can elect to see their primary care physician (PCP) at Tufts Medical Center by calling the Tufts Medical Center Designated Student Line at 617-636-6006. Any changes to this policy will be updated here as soon as possible. For more information about Berklee's COVID-19 response, please go to

Watch this video that will guide you step by step on accessing Telehealth through Online Connect.

Berklee and Tufts Medical Center are pleased to announce that Tufts Medical Center is the preferred medical center for currently enrolled Berklee College of Music and Boston Conservatory at Berklee students.

Many services are available at Tufts Medical Center, and their goal is to provide the highest level of quality care for all of our students' needs. Berklee is committed to ensuring ease of access to medical care to reduce barriers to quality care.

Tufts Medical Center is a major academic medical center with its main campus located in the heart of downtown Boston. It provides comprehensive inpatient and outpatient care for both adults and children. Tufts Medical Center has pioneered innovative programs in clinical care, biomedical research, education, and health delivery for more than 220 years.

Tufts Medical Center's Dedicated Student Phone Number
The phone line's hours of operation are Monday–Friday from 8:00 a.m. through 5:00 p.m.

Because locations vary depending on the type of visit, students will be informed of the location when calling for an appointment. To learn more or schedule an appointment, please call during business hours or visit online anytime. Interpreter services are available.

Note that direct medical care is not available on campus. Students, faculty, and staff experiencing a medical emergency should either call Public Safety at 617-747-8888 (extension 8888 if on campus) or 911 from any location.  For information about sexual assault exams, please go to the "Where can I get a sexual assault exam?" drop-down.


  • Although Berklee has a relationship with Tufts Medical Center, students are welcome to pursue medical services at any location. Boston offers world-class health care and has a wide range of medical services available. Some of those locations are listed below.


  • Use the Google map below to explore locations of different Urgent Cares, Emergency Rooms, and more near the Boston Berklee Campus. On the top left corner of the map, there is a button that will expand options to choose from.