Frequently Asked Questions (FAQs)
As the parent of a Berklee student, you may have questions ranging from the general, such as how you can support your student, to the specific, such as who to contact with a tuition-related question. Below, click on a question frequently asked by parents of Berklee students to find answers, and if you don't see your answer below, don't hesitate to contact us at firstname.lastname@example.org.
How can I find out how my student is doing at Berklee?
We encourate you to call your student and ask. Don't be afraid to ask how it is going. While all students seek to become more independent as they attend college, they want to know that you are still there for them. Encourage your student to tell you about the progress made each semester. If you feel they are struggling socially or academically, encourage them to contact the Counseling and Advising Center. Counselors help students with a variety of academic, personal, and career issues. All services are confidential and offered at no cost to the student.
Grades are posted online for the students to view with their password, typically a few weeks after the end of each semester.
Where do first year students live on-campus?
There is a misconception out there that all first year on-campus residents live in the 160 Massachusetts Avenue residence hall. First year students who live on-campus can be found in every one of our residence halls. In fact, the majority of our residence halls have at least a 50 percent new/entering students.
Is the Berklee campus a safe area?
Although the Berklee campus is considered safe, as is the immediate areas surrounding the campus, crime can still happen anywhere and anytime. Maintaining your own safety is crucial. Public Safety staff are on foot and bicycle, patrolling the campus 24/7. On request, Public Safety offers a walking Safety Escort program on or near the campus. Our residence halls are secured by card access and staffed with security officers 24/7. If you have a safety or security concern please call our Public Safety control center at 617-747-2333.
Be Proactive and Take Precautionary Safety Measures:
- Program the public safety emergency phone number into your cell phone;
- Trust your instincts—if something/someone makes you feel uneasy, get out or away from the situation;
- If possible, travel with a friend; there’s power in numbers; and
- Attempt to travel in well-lit, busy areas and avoid shortcuts through alleys.
My student lives off campus; will they feel disconnected from their peers? What resources exist for them to stay connected?
Whether your student is a first-time student or a transfer student, during their first semester at the college, they will be grouped with a small cohort of their peers and matched with a peer advisor. Their peer advisor will help them succeed both socially and academically during their transition to Berklee and to the city of Boston by meeting with them one-on-one as well as with their peer advising cohort. Berklee's approach will provide them with a support network, links to resources, and, most importantly, a connection to the caring Berklee community of which they are now a member.
Additionally, there are many ways for your student to find a community of their own. Options to get involved on campus include joining a student club, becoming a DJ for Berklee’s internet radio station, or participating in an array of cultural organizations, just to name a few. We encourage students to signup for the Student Activities Center (SAC) Facebook page or just stop by the SAC (921 Boylston Street, third floor) to explore the variety of opportunities available to them.
What kinds of activities or clubs are available for students outside classes?
Music education is what brings students to Berklee, but most Berklee students are interested in and benefit from engaging in music and other activities outside of the classroom. From student clubs and student-run enterprises to student government and a wealth of opportunities throughout Boston, you can get involved in extracurricular activities such as Berklee’s internet radio station, the college’s entrepreneurial initiative, and an array of cultural organizations, just to name a few. There are also many health and wellness opportunities such as yoga, meditation, and fitness programs. For more information, check out Student Activities.
Where can my student go to get additional help with their classes?
Berklee has a variety of support services to assist students with their personal, musical, academic, and career development. Individual office information is located on the Student Life pages. The Office of Student Success also maintains a comprehensive list of student resources and is available to assist all students in connecting with Berklee's various student support offices and programs.
How does my student get a job when they finish at Berklee?
Students are encouraged to launch their careers by utilizing the Berklee Career Manager, which incorporates access to internships, gigs, jobs, advising, and more from Berklee's Career Development Center, Office of Experiential Learning, and International Career Center.
Berklee's Career Development Center offers students a wealth of information concerning the diversity and growing number of careers available in contemporary music. Students are encouraged to think of it as their "career work center." Trips to the center should begin as early as the third semester of enrollment to become familiar with the tools and resources in the office and the terrific staff in there who are willing to help.
Internships are a wonderful way to explore professional opportunities, and the Office of Experiential Learning, located at 1140 Boylston Street, gives Berklee students a chance to do just that. More than 1,000 companies participate in the program, which assists students in gaining professional work experience.
Where can Berklee students work out?
Residential Students have access to workout rooms in the 160 Mass Ave and 270 Commonwealth Ave residence halls that include cardio machines, free weights, and a few cable machines for strength training. Students who are avid weight lifters may want to look at additional fitness locations.
Many Berklee students take advantage of local fitness locations that provide a wide range of opportunities along with special Berklee pricing. More information on each facility is listed on berklee.edu/livewell
There are six nearby facilities:
- The Boston Kung Fu Tai Chi Institute offers training in kung fu, tai chi, and kick boxing;
- Tennis and Racquet Club Fitness Center offers cardiovascular machines and strength building equipment in an appealing environment;
- YMCA of Greater Boston on Huntington Avenue offers a pool, classes, workout rooms. This facility has just completed a $30 million dollar renovation;
- Healthworks for Women offers a comfortable but challenging atmosphere for women;
- Leap Fitness is a nearby location with a friendly staff to help you reach your fitness goals; and
- GymIt offers 24-hour access Monday–Friday to work out, 100 cardio machines, and three strength training areas.
The Berklee LiveWell program offers free exercise classes during the week as well as yoga and dance. If your student needs help with her/his workout at the gym or at home, LiveWell can provide your student with guidance.
What support is available for students with disabilities or special needs?
Based on documented need, students are offered assistance to support a successful Berklee experience. To begin the process with a Disabilities Services advisor in the Counseling and Advising Center, your student should call 617-747-2310 and arrange an appointment. He or she may also visit in person by going to the Genko Uchida building at 921 Boylston Street, taking the elevator to the third floor, and following signs to the Counseling and Advising Center.
My student has a history of anxiety and depression. What if they need to meet with a therapist and/or psychiatrist while they are at Berklee?
Students can meet with a licensed therapist in our Counseling Center. Your student can schedule an intake appointment by calling or stopping by the front counter of the CAC. There isn't a psychiatrist on staff, but the counselors work closely with psychiatrists in the local area and can make a referral.
The Counseling Center also provides crisis on-call services, so if your student needs to meet with someone urgently, they can walk in and meet with someone Monday through Friday between the hours of 9:00 a.m. and 5:00 p.m. After hours on-call services are also provided, so that a student can speak with the on-call counselor by phone by first reaching out to Berklee Public Safety at at 617-747-2333.
How can I contact my student's peer advisor?
The Peer Advising program affords first-semester students a network of resources and support as they transition to life at Berklee. Peer advisors are a diverse group of respectful, thoughtful, and knowledgeable upper-semester students who possess a desire to help your student successfully connect and thrive within the Berklee community and beyond.
The Peer Advising program respects and supports the role that parents/family members/guardians play in students' Berklee experience. Please contact the Peer Advising program directly at email@example.com with any questions you have related to the program and how it interfaces with your student.
The Peer Advising professional staff asks that you not contact your student’s peer advisor directly, so as to allow for an effective, trusting relationship dynamic between your student and their peer advisor.
To learn more about peer advisors and how the program seeks to support your student, please visit the Peer Advising program webpage.
How can my student get more money to pay for school?
There are a few ways to seek additional financial assistance. Check with your local organizations, churches, Rotary Clubs, etc. Also, you should fill out financial aid forms which are available in the Office of Financial Aid or online at fafsa.ed.gov. Aid is available to those who qualify. Berklee merit-based scholarships and student employment opportunities are also available to those who qualify. For further information contact the Office of Scholarships and Student Employment at firstname.lastname@example.org or by calling 617-747-2579 or 617-747-8681.
Does Berklee have any payment plan options?
Berklee does not have its own monthly payment plan. Berklee does work in conjunction with Tuition Management Systems (TMS) offering a five-month payment plan for the fall and the spring. Payments for the fall begin in June with the last payment in October, and payments for the spring begin in November with the last payment in March. TMS is online at berklee.afford.com or you may call 888-216-4258.
My student has borrowed from an alternative loan program to assist with books, supplies, and living expenses. When can we expect to receive a refund?
The Bursar's Office will begin issuing refunds for credit balances after the third week of classes. Refunds are issued weekly and may be picked up after 3:30 p.m. each Friday in the Bursar's Office. Students can check on the status of their refund by logging onto my.berklee.edu after Wednesday of any given week to see if a refund will be available on Friday. Please realize that the first money received by the college is the money that is applied toward tuition and fees. Therefore, if your student has taken out a loan for living expenses and it arrives at the college before other financial aid moneys are received, the loan will be applied to tuition expenses. Overpayment or refunds only occur after tuition and fees have been paid.
Who do I contact if I have a question about my tuition bill?
You will find the answer to this commonly asked question in the payment options section of the website. If the information you require is not available on the web, please call the Bursar's Office at 617 747-2610 or 617 747-2165 or email: email@example.com. For general info such as method of payment, hours of operation, mailing info, wire transfers, etc., call the information line at 617-747-8900.
What is the Comprehensive fee?
This is a mandatory fee that is charged every semester to cover the cost of many extracurricular facilities, programs, and services, such as practice facilities, programs, materials/media labs, student activities programs, and visiting artists.
How do I decide my student's health insurance coverage?
It is important to consider your student's routine medical appointments as well as unexpected medical situations. The details of health care and insurance can be puzzling. That is why we encourage you to explore and take the time to understand your health insurance options before arriving in Boston. There are several things to be aware of:
Massachusetts Law requires all college students registered for at least 75% of full-time credits to be enrolled in a health insurance plan while attending school.
Should your student elect to stay with your family plan, there are several questions that they should ask your carrier:
- Where can I be seen in Boston for routine health care?
- Is a referral required for appointments? What is the process to obtain a referral?
- Will I need a PCP (primary care physician) in the Boston area?
- Where should I go for emergency care?
- What are the financial considerations (co-pays, deductibles, etc.)?
- How and where can I fill my existing prescriptions?
- Does this health plan include dental care?
- Are there any academic restrictions when using this insurance? For example, many companies cite that students must be enrolled in a full-time course load (at Berklee, at least 12 credits) in order to be eligible for coverage.
Make sure that your student carries a health insurance card with them at all times, and has a list of important information (policy number, phone numbers for questions, web sites for area referrals, etc.). We also recommend that they have a good contact person at their insurance company for reference in the future.
Lastly, if you have chronic mental or physical health concerns, we strongly encourage you to secure a PCP (primary care physician) in the Boston area before coming to Berklee.
Regardless of your health insurance selection, be sure to arrive at Berklee with the medication(s) you need. We recommend that you have prescription refills to last 3 months for medications that you take regularly.
How can my student secure 'caf show' performances?
Our series of shows held in the dining hall, referred to as "caf shows" are one of the methods we employ to prepare students for their career, and as such the selection process is designed to simulate real-world auditions. Performance opportunities are awarded on merit and not guaranteed to all students. We encourage parents to continue working with their students to help them prepare, but please note that calling the office will not secure an additional opportunity to perform. Please be advised that specific areas have a process they follow, and we encourage students in those areas to continue working with their advisors to secure performance opportunities.
Do you have a question not covered above?
Please feel free to send them to us via email at firstname.lastname@example.org or call Parent Services at 617-747-8571.