Frequently Asked Questions
Tuition and Fees Questions
How do I view my statement?
1. Login with your Berklee account to my.berklee.edu.
If you experience trouble logging in, please contact Student Technology Services.
2. Once you are in the "Students" section, please select "View Account and Make Payments" under "Financial Information."
Once you click, a new window will open. Please make sure you have pop-ups enabled.
3. Here is an example of a student's statement. You will see charges, payments, financial aid, and any deposits made, as well as the balance due, if any, on the account for a given semester.
4. For a detailed breakdown of charges, payments, financial aid, and deposits, click "Expand All" as indicated above. This will provide you with the following view:
What is the comprehensive fee?
The comprehensive fee is mandatory for all students to cover services and facilities that augment the students’ academic experience. It is charged every semester and cannot be waived under any circumstances.
Why am I being charged health insurance?
In accordance with Massachusetts law, Berklee health insurance is billed once a year every fall semester, unless a student enters in the spring or summer semester, at which time the entering student is charged a prorated amount for the remainder of the year, then again in the fall for the next full year.
If you have existing comparable coverage that fully covers you in the Commonwealth of Massachusetts, you may waive your health insurance through Gallagher. More information about the waiver process and how to determine comparable coverage is available at the Gallagher Student website.
If students do not waive their health insurance by the payment due date, they are responsible for the balance and may incur a late fee.
Why am I being charged the laptop/software/major bundle?
All entering students are charged for a laptop and software bundle. The cost of the laptop may be waived, if you already have a compatible laptop. Please review the laptop requirement information. Even if you waive the laptop, the Entering Student Software package is mandatory.
For students who declare a technology-focused major, additional hardware and software may be required. More information is found under Majors and Minors. If you have any concerns about the major bundle, please contact your department chair.
How does part-time billing work?
Students approved for part-time status will be billed on a per credit basis for tuition. The comprehensive fee varies depending on the number of registered credits: students signed up for seven or more credits are billed the full comprehensive fee, students signed up for six or fewer credits are billed a part-time comprehensive fee (usually about half the normal rate).
Part-time status is not automatically granted for fall and spring semesters for domestic students or at any time for international students. For example, students might only register for six credits, but, until their statuses change officially, they will be billed the full-time rate, which will be reflected on their online statement.
To apply for part-time, fill out the applicable form available via the Office of the Registrar. Please read the information provided on the form carefully. Signing up for fewer than twelve credits will most likely impact your financial aid or scholarships after the add/drop period ends.
Why hasn't my scholarship been applied to my account?
If it is a Berklee scholarship, please contact the Office of Student Financial Services to verify the reason. If it is a scholarship from an outside organization, please gather any available paperwork detailing the award you are receiving and provide it to the Office of the Bursar. Documents may be delivered in person, via email to email@example.com, or via fax to 617-747-8004.
Where is my Federal Financial Aid/Private Loan/State Grant?
Please view "My Aid" under the "Financial Aid" section of my.berklee.edu (login required) or contact the Office of Student Financial Services to find out the status of your financial aid package. If you see aid on your statement that is marked as "Currently Ineligible," this means it is pending and not being counted toward your account balance. You may be missing documents, or it may simply be processing. It is best to inquire with the Office of Student Financial Services to find out the exact reason.
What methods of payment does Berklee accept?
How do I acquire a receipt?
For online payments, you will receive an automated email from our payment processor to whichever email address you provide. For all other payments, the fastest way to get a receipt is through my.berklee.edu (login required).
1. The "View Statement" option will provide you with a downloadable receipt for the semester you are currently viewing.
2. You can select a previous term from the drop down menu to view the charges, payments, and print a receipt if needed.
Does Berklee have any payment plan options?
Berklee does not have its own monthly payment plan. Berklee does work in conjunction with Tuition Management Systems Inc. (TMS). If you would like to set up an account for monthly payments with TMS, or learn more, visit Tuition Management Systems or call TMS at 1-800-216-4258.
TMS plans are available for fall and spring semesters. Unfortunately, TMS and Berklee do not offer payment plans as an option for the summer semester.
Please note: It is important that any budget given to TMS is accurate. The TMS system will not know if the amount you have provided matches your balance with Berklee, which may result in late fees or overpayment. Once you have signed up with TMS, it is still important to check your statement on my.berklee.edu (login required) to make sure your balance is at zero. If your TMS budget exceeds the amount due on your account, our policy is to cancel your TMS account or adjust your budget down after add/drop week to prevent unnecessary overpayment.
When will I receive my bill?
Bills are mailed out thirty days prior to the beginning of check-in each semester. You may not receive a bill if, as an entering student, you have not paid your $1,000 tuition deposit, or if, as a continuing or returning student, you are not registered for classes when we print statements.
Paper statements are only accurate at the time of printing. Students should view their statement online through my.berklee.edu (login required) for the most up-to-date information.
How do I pay using my 529/state savings plan?
If you wish to contribute 529/state savings plan funds toward tuition payment, you should provide the organization with Berklee's payment information. Please make sure to include the student's name and Berklee ID number to ensure the correct account is credited.
Any payment request from a 529 plan may take up to two weeks or more to reach our office. 529 plan payments must arrive before the payment due date to avoid a late payment fee.
Some 529 plans require Berklee to submit an invoice for fund disbursement. Parents/account holders must initiate the process with the state plans to add the student to an authorization roster. Berklee will follow up on the rest of process under the direction of state 529 plans.
Our mailing address for 529 plan payments is:
Berklee College of Music
1140 Boylston Street
Boston, MA 02215
When are refunds sent?
The first refunds in our office are processed during the third week of classes in a given semester, after the add/drop period has ended for students. We process the refunds in our office on Wednesday and our bank sends out electronic refunds on that Friday. Paper checks are mailed by our bank from New York the following Monday. No refunds are available for pick up in our office.
How are refunds sent?
Most of the time, we will either send an electronic funds transfer directly to the student's bank account or mail out a paper check in the student's name. If the most recent payment is a credit card made within the past ninety (90) days and the student is not receiving scholarships or financial aid, the refund will go back to the payer's credit card.
To ensure you get your refund as quickly and easily as possible, we recommend signing up for direct deposit on my.berklee.edu (login required) using your U.S. bank account.
Please note: if the refund is due to a Parent PLUS loan, the parent borrower decides who will receive any refund at the point of application. If the parent borrower elects to receive the refund personally, we will mail a paper check to whichever address was originally provided in the borrower's name.
How do I sign up for direct deposit?
Please follow these steps. You must sign up for direct deposit by 5:00 p.m. EDT Tuesday of any given week in order for the refund to go out direct deposit.
When you sign up for direct deposit, make sure you are using the paper/electronic routing number and the correct account number.
Direct Deposit Sign-Up:
1. Login to my.berklee.edu.
If you experience trouble logging in, please contact Student Technology Services.
2. Once you are in the "Students" section, please select "Direct Deposit Account Information for Student Refunds" under "Financial Information".
3. Enter your U.S. banking information on this form. Failure to enter your correct routing and checking account number will delay your receipt of your refund. Berklee does not validate whether or not your information is correct.
Please do not change the effective date.
4. Read the terms and conditions for direct deposit, then select the check box next to "I Agree" and hit submit.
You will then receive a confirmation to your Berklee email when you have successfully submitted the form.
5. Once you have entered your information, you will see your routing number and the last four digits of your account at the top of the "Direct Deposit Account Information for Student Refunds" page going forward. If you need to change your direct deposit information, you must first delete whatever existing information is there.
Select the indicated box, hit "Submit," and then enter in your new information.
Where will my check be mailed?
All paper checks to students will go to the preferred mailing address on file. This may not be the same as your local address, which you verify at the start of each semester. You can see what mailing address we have on file by viewing your statement on my.berklee.edu (login required).
If the paper check is due to a Parent PLUS loan going back to the parent borrower, please contact the Office of Student Financial Services at firstname.lastname@example.org or 617-747-2274 to verify the correct address is on file.
Can my refund go toward next semester?
If your refund is due to overpayment, private or institutional scholarships, or private loans, simply fill out the Leave Credit on Account Form (login required) for each semester you wish to have your credit moved. You must do this each time you want to have credit applied to a future semester. This form is only available to students who are logged into berklee.edu.
Please be aware that credit due to federal financial aid (Stafford Loans, Pell/SEOG grants, or Parent PLUS loans) must remain in the same academic year (example: 2015 Fall Semester to 2016 Spring Semester). PLUS loans going back to the parent borrower must be refunded.
During what hours are you open?
We are open Monday through Friday from 9:00 a.m. to 5:00 p.m. EST (Eastern Standard Time).
I need a tax document. How do I go about obtaining it?
The most common requests we receive relate to the United States and Canada tax forms. For all other countries, please provide the necessary form from your government. If you need a receipt for a current or previous semester, you may access this on my.berklee.edu (login required) by selecting "View Statement" under "View Account and Make Payments."
1098-T (United States)
Berklee partners with ECSI for all 1098-T reporting. This tax form shows the amounts charged for tuition and fees as reported by the Office of the Bursar. 1098-T forms will be mailed each year by January 31st in addition to being made available on the ECSI website. Please note if you do not have a domestic address, you will not receive a hard copy form.
ECSI Login Information
Log on to: borrower.ecsi.net/
School Code: D8
Account Number: This will be either your social security number or you will have to relay that you do not have a social security number and need the web generated ID.
PIN/Password: Assigned by ECSI*
*If you have any further questions, please consult the ESCI Informational Page or call the ECSI 1098-T Hotline at 1-866-428-1098.
TL-11A and other Canadian Forms (e.g. OSAP)
Currently, Berklee does not mail out tax forms for Canadian students for either their federal or provincial taxes. Please contact the Office of the Registrar and provide them with your necessary form. They will complete the necessary portions concerning certification of enrollment after which our office will complete the necessary financial information.
I have a question regarding Summer Programs. Who do I call to get information?