Meet the Team

  • Woman with long Black hair in a top and blazer
    Ty-Juana L. Flores
    Director, Student Success Programs

    As the director of Student Success Programs, Ty-Juana L. Flores provides oversight, strategic leadership, implementation, and assessment for a comprehensive portfolio of initiatives which include the Berklee Scholars Program and the RISE program.

  • Professional head shot of Alyssa, smiling.
    Alyssa Hensel
    Manager of Student Success Programs

    With over 10 years of higher education experience and as a first-generation college student herself, Alyssa Hensel is passionate about developing Berklee Scholars Program and RISE students through programming and one-on-one support.

  • A medium shot of a woman with long, straight, dark brown hair and a light-to-medium complexion. She is captured mid-laugh while looking slightly upward and away from the camera, giving her an engaging, candid look. She is wearing a bright orange jersey-style T-shirt with black-and-white sleeve stripes, paired with blue jeans. In the background, musical instruments, including a microphone stand and conga drums, are visible in a brightly lit indoor space.
    Dimayma McCauley
    Manager, Student Success Programs

    Through a dynamic mix of peer mentoring, tailored advising, and thoughtfully curated programs and events, Dimayma McCauley helps create a supportive environment where students can navigate institutional resources, develop leadership skills, engage across communities, and build meaningful relationships.

Connect with your
Berklee Bridge Team.

Colin Gleason, a member of the One Stop Student Services team.
Colin Gleason
One Stop Advisor

Your One Stop advisor can help you take care of your registration, billing, and financial aid tasks.

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Headshot of Craig McDonald
Craig McDonald
International Advisor

Your international advisor can help international students with topics like OPT and visas, and connect you with the Study Abroad office.

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Portrait of Kelly O'Connor
Kelly O'Connor
Case Manager

Your case manager can support your well-being by helping you access appropriate treatments, find medical providers, and other resources.

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Danielle Vitullo-DeJordy
Career Advisor

Your career advisor can jumpstart your career by helping you find and prepare for job, internship, and performance opportunities and auditions.

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Portrait of Jessica Santos
Jessica Santos
Access Advisor

Your access advisor can help you with requesting class, housing, or dietary accommodations for a disability.

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Seth Arico
Success Advisor

Your success advisor is your main point person at Berklee, who helps you map your path, stay on track, and graduate on time.

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Every undergraduate student has a personalized support team to guide their educational journey throughout their time at Berklee. Your success advisor—your main point person at Berklee—collaborates with a group of specialized wellness, financial, accessibility, international, major, and career advisors who are all here to support your success.

Learn About the Berklee Bridge

Current Students: Log in to connect with your Bridge team.