Public Safety Alerts and Closing Information

Status: Open

Emergency Update: November 9, 2018

For Friday, November 9, we have a few updates and key reminders to share with you:

Counseling Support

Harvard Vanguard Medical Associates (HVMA) can help up to 30 students directly impacted by the fire by coordinating care to local community based resources, and providing direct referrals to their counseling service at their Kenmore Square or Post Office Square locations during weekday business hours, 8:30 a.m.–5:00 p.m., until December 7, 2018.

Students affected by the fire may contact Kate Quint, social worker at HVMA at 617-421-1365 during weekday business hours. If Kate does not answer, students should leave a message with their phone number and identify themselves as a College or Conservatory student affected directly by the fire. Students must provide their student ID number and insurance information when calling to be registered as a patient for services. If leaving a message for Kate, students may register as a patient directly by calling central registration at 1-800-249-1767 between 7:30 a.m. and 6:00 p.m. Monday through Friday. This will help expedite the process when Kate returns the student’s call.

Counseling services will be billed to student’s insurance plans. HVMA will work with students to provide flexible arrangements for any out-of-pocket costs if HVMA does not participate in the student’s health insurance network.

HVMA urgent care is also available for prescription refills or direct medical care at the Kenmore Square urgent care location either by appointment or on a walk-in basis. To make an appointment for prescription refills or direct medical care, contact urgent care at 617-421-1112.

Members of our Health and Wellness team are available to make calls to HVMA with students. Students should email for help in making these calls or schedule an appointment with a staff member.

Please note that Berklee Counseling Services remains available to all students at 54 Fenway, Lower Level, Monday through Friday, 9:00 a.m.–5:00 p.m. Students may walk in or call 617-747-2310 for services. After hours, students in need of urgent counseling may contact Public Safety at 617-747-8888 and request to speak with the after-hours on-call counselor.

Cupcakes, Coloring, and Recovering

There will be a Cupcakes, Coloring, and Recovering event held on Tuesday, November 13, by the 98 Hemenway staff from 7:00 p.m. to 8:30 p.m. in 150 Massachusetts Avenue in the third floor lounge. Come eat cupcakes from Georgetown Cupcakes, color a square for a Hemenway heals mural, and pick up supplies you need from the clothing and supply drive. All students from 98, 104, and 108 Hemenway are welcome. We hope to see you there.

Communications over the holiday weekend (November 10–12) will come directly from the Residential Education team on an as-needed basis. If you need additional help, please reach out to the Student Affairs on-call team by calling Public Safety at 617-747-2682.


Christopher Kandus-Fisher
Vice President for Student Affairs, Diversity and Inclusion

Chris Reade
Assistant Vice President and Dean of Campus Life

Previous Updates

General Information

When emergencies or inclement weather make it necessary to cancel classes, students, faculty, and staff are encouraged to:

In most situations, the BENS is used to alert members of the Berklee community. SMS (text) and email notifications will be the primary means of communication, although voice and social media posts may also be utilized. Students are encouraged to sign up for BENS notifications at the beginning of each semester. Berklee will also notify local media outlets.

In the event of a closing, certain staff members have been identified as emergency personnel and are expected to report to work.

The college closes when instruction is suspended due to a weather-related closing, an official state of emergency, and/or a travel ban. A closing typically covers one specific—or at most, a 24-hour—period; limited services for resident students adopt a weekend schedule. 

If an announcement is made in anticipation of a inclement weather, campus offices, services, and facilities may close on a rolling basis. This includes ensemble rehearsal rooms, Fordham Road, the libraries and media center, music technology facilities, and practice facilities.

  • Food service for resident students is served from the main dining hall at 160 Massachusetts Avenue, following a brunch schedule, during weather-related closings.  

  • A limited number of practice, rehearsal, and dance rooms are available on a first-come, first-served basis in 150 Massachusetts Avenue, 8 Fenway, and 31 Hemenway Street between 9:00 a.m. and 9:00 p.m. Student community, lounge, and study spaces at 8 Fenway, 150 Massachusetts Avenue, and 160 Massachusetts Avenue remain open.

  • The Berklee Performance Center operates independently of college closings. In the event of a closing, college events (such as clinics and master classes) are canceled, but professional shows (such as evening concerts) may still take place. Contact the Box Office at 617-747-2261 to confirm a show's status.

This information is subject to change; this page will be updated with additional details for each closing event.

Information specific to each closing event is published to the Berklee Emergency Notification System (BENS), on the website, and across social media.

Call Berklee’s main number, 617-266-1400, for more information.