Berklee Emergency Notification System (BENS)
The Berklee Emergency Notification System (BENS) is a mass notification system that has the ability to send electronic messages to the Berklee community. When an immediate threat or major emergency occurs, or is about to occur, BENS will be used to communicate to those who may be negatively affected by the incident. This notification will allow members of our community to take the necessary actions to protect themselves.
Submit or Update BENS Contact Information
- Go to my.berklee.edu;
- Click the "Log In" button on the right;
- Enter your user ID and password, click "Submit" button;
- Click the "Student" button on the right;
- Click on the "Notifications" link under the "Contact Information Section";
- Enter your personal contact information as requested. You may also provide cell phone numbers and email addresses for parents/families. BENS can only send SMS/text messages to U.S. cell phone numbers.
Log into PowerCAMPUS and update your personal contact information under the "My Profile" tab. You may also include cell phone numbers and emails addresses for parents/families.
Complete the BENS enrollment form to update your contact information.
Conservatory faculty and staff are automatically enrolled in the emergency alert system. To update your contact information or preferences:
- Faculty: Log into PowerCAMPUS Self-Service and update your information under the "My Profile" tab.
- Staff: Contact the IT help desk at email@example.com.
BENS Frequently Asked Questions (FAQs)
Yes. Students should add the contact information for parents and families along with their own information. International students can include additional email addresses, but unfortunately the BENS system cannot call or text international phone numbers. Parents and families are also encouraged to follow Berklee Public Safety on Twitter and Facebook.
An emergency is when a serious crime, a natural event such as weather, or a man-made emergency occurs or is about to occur that poses an immediate threat to the Berklee community or its assets.
Berklee's Public Safety Department is responsible for the creation and sending of messages.
Current students, faculty, and staff will receive alerts through various means: email, SMS, voice, social media.
When Berklee sends a call out using BENS, it will always display caller ID information. The number listed is Berklee's main information line. There is no need to call that number.
These are the primary text numbers for the BENS system. We recommend that you create and save a BENS contact profile in your phone with these numbers.
Having more than one way for Berklee to contact you helps ensure that you will be sent the necessary notification and information as quickly as possible.
To add or update your BENS contact information, please see the above section.
The information you provide will only be used for the purpose of emergency notification.
No. Voice and text messages will only be sent to 10-digit telephone numbers within the United States. However, email messages can be sent to any valid email address. An alternative method for international contact is the Public Safety Twitter account, @BCMPublicSafety.
They will all contain the most important information and instructions. Because of length limitations, the text and phone messages will be shorter. You may incur a charge for text messages, depending on your service provider and calling plan.
Yes. Please remember that you may incur a small charge to receive text messages, depending on your service provider and calling plan.
No. Once your phone number has been opted in, it stays registered in the system.