Contact Information
If you haven't found the answer to your question on the website, please use this contact information guide to reach out to the office that can help you.
Contact Tracing
Reach out to the Contact Tracing Team:
- Email: CTTM@berklee.edu
- Phone: 339-666-2940 (available from Monday through Friday, 9:00 a.m.–5:00 p.m.)
Campus Access Policies and General Testing Information
Test Results
Berklee ID Card Access Issues
Phone: 617-747-2682 (Public Safety), available 24/7
Office: 155 Massachusetts Avenue
Berklee School Testing: Technology Support
For technology support with logging into Berklee School Testing, contact the Technology Service Desk:
- Phone: 617-747-2238
- Email: 2238@berklee.edu
- Webpage: berklee.edu/2238 (login required)
Compliance and Reporting Unsafe Behavior
Students:
Faculty and staff:
Your Next Steps if You're Symptomatic
Students:
- Between 8:00 a.m. and 4:00 p.m., call Berklee’s Tufts Medical Center team: 617-747-2019 (option 2)
- After hours, call Public Safety: 617-747-2682
Faculty, staff, and vendors:
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Email: benefits@berklee.edu
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Call: Berklee's Tufts Medical Center team at 617-747-2019 (available Monday through Friday, 8:00 a.m.–4:00 p.m.)
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Contact: Your primary care physician
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Phone (after hours): 617-747-2682 (Public Safety)
Public Safety
- Phone: 617-747-2682
- Mobile app: Download the Rave Guardian mobile app.