Employee Assistance Program (EAP)

The Employee Assistance Program (EAP) is a prepaid and confidential benefit that provides referrals for life services as well as counseling services to employees of Berklee and their household members.

Does it cost me anything?

No. The EAP is a free service to you and your household members.

Who provides the EAP?

EAP services are provided through the LifeScope, a company that provides the highest quality of services to employees in higher education and many other businesses and industries. The EAP staff comprises master’s level clinicians who respond quickly to your needs in a caring, respectful, and confidential manner.

Why would I use the EAP?

People seek EAP services for work/life concerns that are presenting barriers to their health and well-being, including stress, legal or financial challenges, relationship difficulties, parent-child worries, workplace issues, trauma, substance abuse, domestic violence, or emotional distress.

Available Services

Personal Counseling

In the moment telephonic support with a master’s level counselor is available 24/7. In addition, up to five confidential face-to-face counseling sessions are available to you and your household members per issue, per year at no cost.

Personal, Legal, and Estate Planning Consultations

If you need legal services, the EAP can connect you to an attorney who specializes in the area of law that will address your question. This is a free 30-minute phone consultation. For more complex situations, the EAP can refer you to an attorney for face to face consultations and representation. In these instances you will be entitled to a 25% reduction in your legal fees.  Consultation regarding employment rights and workplace issues are not included in this benefit.

Budget, Debt, and Financial Consultations

Financial professionals are available to provide free phone consultations on most financial issues, including credit/debt issues,  budgeting, bankruptcy, identity theft, tax filing, and estate/retirement planning.

Family and Care Giving Resources and Referrals

From becoming a new parent to taking care of an aging relative to pet care needs, our specialists provide you with in-depth consultations, resources and referrals to help you make educated decisions. Common concerns include parenting, special needs programs, educational programs, childcare services, prenatal/fertility, adoption, eldercare services, pet care services.

In addition, articles, tip sheets, videos, health appraisals, wellness assessments, financial calculators, and quick reference links can be found at www.LifeScopeEAP.com. You may log in with username berklee college of music and the password guest.

Are these services confidential?

Yes. No one will know you use the EAP unless you tell him or her. Information you discuss with an EAP counselor remains private unless you sign a release of information form permitting the EAP to contact a specific person.

How do I contact the EAP?

You can contact the EAP by phone at 1-800-828-6025.