Employee Assistance Program (EAP)
The Employee Assistance Program (EAP) is a prepaid and confidential benefit that provides referrals for life services as well as counseling services to employees of Berklee and their household members.
Does It Cost Me Anything?
No. The EAP is a free service to you and your household members.
Who Provides the EAP?
EAP services are provided through E4 Health, a company that provides the highest quality of services to employees in higher education and many other businesses and industries. The EAP staff comprises master’s level clinicians who respond quickly to your needs in a caring, respectful, and confidential manner.
Why Would I Use the EAP?
People seek EAP services for work/life concerns that are presenting barriers to their health and well-being, including stress, legal, or financial challenges, relationship difficulties, parent-child worries, workplace issues, trauma, substance abuse, domestic violence, or emotional distress.
Emotional Well Being
E4 Health offers up to five (5) sessions of confidential counseling for employees, their family members and household members. Call 24/7 for support with issues including:
- Relationship difficulties
- Mental health concerns
- Life cycle events
- Grief and loss
Legal Consultation and Referrals
Call to be connected to a free, 30-minute consultation with an advice attorney for most legal matters, such as:
- Civil lawsuits
- Real estate transactions
- Criminal actions
- Immigration issues
- Eldercare tools (e.g., wills, healthcare proxies)
Note: Should your matter be more complex in nature, you will be referred to an attorney at a 25 percent discounted rate.
Financial Consultation and Referrals
Our financial professionals are available to provide free telephonic consultation on most financial issues, including:
- Credit/debt issues
- Identity theft
- Tax filing
- Estate/retirement planning
Health and Wellness Resources and Referrals
Receive information, resources and referrals to assist with health-related issues, such as:
- Walking/fitness programs
- Diet and nutrition
- Smoking cessation
- Stress management
- Chronic disease
- Referrals to gyms/health clubs, holistic health resources, and support groups
Family and Caregiving Resources and Referrals
From becoming a new parent to taking care of an aging relative to pet care needs, our specialists provide you with in-depth consultations, resources, and referrals to help you make educated decisions. Common concerns include:
- Special needs programs
- Educational programs
- Childcare services
- Eldercare services
- Pet care
Referrals to local vendors and resources to assist with everyday tasks such as:
- Chore services
- Moving and relocation
- Electricians and plumbers
- Event and party planners
- Consumer comparisons
- Volunteer opportunities
- Travel and safety
Are These Services Confidential?
Yes. No one will know you use the EAP unless you tell him or her. Information you discuss with an EAP counselor remains private unless you sign a release of information form permitting the EAP to contact a specific person.
How Do I Contact the EAP?
Log on (see credentials below) to access the savings center, legal and financial resource center, articles, FREE webinars, searchable databases , monthly newsletters and more.
- Username: Berklee College of Music
- Password: guest
You can also call 800-828-6025 and speak directly with a counselor.