About Us

Jeff Klug

Associate Dean, Student Health and Wellness

Jeff Klug joined Berklee in June 2016 as the associate dean of student health and wellness. Reporting to the vice president of student affairs and diversity and inclusion, he provides strategic direction for a comprehensive portfolio that includes the management of student health services contractual partnership, counseling services, wellness education, and advocacy. 

Klug has previously served as the associate dean of students and director of counseling and health services at Wheaton College, the associate director of counseling services at Maryland Institute College of Art, and worked for a number of years in community-based healthcare nonprofits in Baltimore, Maryland. 

He received his certificate of advanced study in counseling psychology from Towson University, his master’s degree in clinical psychology from Loyola University Maryland, and his bachelor's degree in psychology from Wheeling Jesuit University.

Administrative Staff

Barbara Chitouras


Barbara Chitouras grew up in the metro Boston area, where she attended Massachusetts College of Art, majoring in illustration. She has more than 20 years of experience as a receptionist; she has also worked as a freelance artist, tour guide, day care teacher, window dresser, and retail clerk. She enjoys travel and photography, and was in a joint show with her husband in 2005, for which they exhibited photography from Southeast Asia, Oceania, Central America, Europe, and the United States. She loves working in Berklee's unique, creative environment.

Academic Advising Staff

Hillary Booker

Academic Advisor

Prior to her work at Berklee, Hillary Booker earned a Master of Science in college student development and counseling at Northeastern University. Booker originally came to the Counseling and Advising Center back in September 2010 as an intern working with the international advising team. She assisted the international advisors in the many facets of international student advising and conducted focus groups to develop better ways to address the advising needs of international students.

Booker has worked in higher education as a graduate assistant at the Heller School for Social Policy and Management, Brandeis University, and as a career assistant at the Massachusetts Institute of Technology (MIT).

Kathryn Hencir

Academic Advisor

Kathryn Hencir has a background in both music and advising, thus making for a rewarding experience at Berklee. She received her B.A. in music from Wheaton College in Norton, Massachusetts, earning some credits toward her degree while studying music at the University of Edinburgh in Scotland.

Hencir enjoys travel, volunteering, the beach, and just about any outdoor activity. Being a cochair of the Gracenotes Volunteer Committee, she has led several volunteer events for the college, including a trip for faculty and staff to New Orleans to build homes in the Musician's Village following Hurricane Katrina. She loves experiencing the rich musical and cultural environment at Berklee, and enjoys working closely with students, faculty, and staff at the college.

Sandra Musella

Director of Academic Advising

Sandra Musella graduated from the University of Nevada–Las Vegas with a Bachelor of Science in education. She began her career at Berklee in 1989 in the Housing Office. In 1993, she moved to the Music Synthesis Department (now known as the Electronic Production and Design Department), serving as assistant to the chair. She came to the Counseling and Advising Center (CAC) in 1995 and has worked in myriad positions at the CAC.

Musella also holds a Master of Education in counseling and psychology. She immensely enjoys her work with students, whether on an individual level or in a group setting. Sandra is passionate about her job and is committed to student development and education.

Disability Services Advising Staff

Bob Mulvey

Director for Disability Special Services

Bob Mulvey has been at the CAC since 1989. He was born in Concord, Massachusetts, and raised in the neighboring town of Acton. He completed an undergraduate degree at the University of Massachusetts–Amherst before attending graduate school at the University of Vermont and eventually returning to UMass to receive a master's degree in education.

Mulvey has approximately 30 years of experience in education as a high school English teacher, special education teacher/counselor in secondary alternative schools, and as a college instructor at the graduate school at Lesley College, Bunker Hill Community College, and in the Professional Music Department at Berklee. He continues to actively study guitar and piano.

Gabriel Roses

Special Services Advisor

Gabe Roses is a homegrown Bostonian who earned his Bachelor of Science in archaeology and anthropology at the University of MassachusettsBoston in 2000. During his undergraduate studies, he attended an archeological field school and spent a semester studying in Oaxaca, Mexico. He began working at Berklee in 2000 as a temporary employee in the Auxiliary Services Office and eventually landed at the front counter of the Counseling and Advising Center in 2003.

Roses left the center in April of 2005 to complete his M.Ed. in mental health and school adjustment counseling at Cambridge College. During this time, he interned in a small alternative public high school in North Quincy, a day home for developmentally delayed adults, and a partial hospital for children and adolescents in Allston, Massachusetts. Roses is delighted to be working with Berklee's students as a special services advisor.

International Student Advising Staff

Andrea M. Tikofsky, M.S.

Director of International Student Services

Andrea Tikofsky received a Bachelor of Science in consumer economics with a focus in marketing from the University of Maryland–College Park and completed a master of science degree in college student development and counseling at Northeastern University.  Tikofsky's education and work experience has focused on the needs of international students in various settings on campus, including residence life, cultural adjustment, immigration advising, and international admissions. She serves as the primary international student advisor for international students whose last names start with the letters S through Z and coordinates all SEVIS reporting for Berklee. She is very happy to be working with the talented international students attending Berklee.

Sarah Froberg

Assistant Director, International Student Services

Born and raised in Pennsylvania, Sarah Froberg studied communication and psychology at University of Massachusetts, Amherst. After living abroad in Spain and Israel, she moved to Boston and took an interest in working with the international student population. She joined International Student Services after working for Berklee summer programs, so she has a special place in her heart for matriculating summer program students. 

Froberg loves to travel, so she feels lucky to work with international students that enable her to continue being part of a global community. She serves as the international student advisor for students whose last names start with A through I and also focuses on programing for international students. If you have any ideas for sessions that you would like to see created, let her know.

Gosia Torzecka

Assistant Director, International Student Services

Prior to joining the Berklee team, Gosia Torzecka, a native of Poland, was a practicing U.S. immigration law attorney. She received her master's degree in law in Poland in 2000 and her master's degee in political science, also in Poland, in 2002. In 2004, she received her L.L.M. in American law at the Boston University School of Law. Torzecka's interest and desire to work in an international academic setting brought her to Berklee, where her personal experiences as an international student in the U.S. and her legal experience are welcome assets.

Torzecka serves as an advisor for international students whose last names start with the letters J through R and also focuses on optional practical training (OPT) issues. She provides students with information pertinent to student employment before and after graduation, presents OPT workshops, and oversees students during the OPT period.

Personal Counseling Staff

Felix F. Pizzi, LMHC, CCMHC

Director of Counseling Services

Felix Pizzi is a licensed mental health counselor and carries the national certified counselor (NCC) and certified clinical mental health counselor (CCMHC) credentials from the National Board of Certified Counselors. He completed his degrees at Duquesne University and draws from humanistic, existential-phenomenological, and contemporary psychoanalytic traditions. Prior to his work at Berklee and Boston Conservatory, he served as the alcohol and other drug counselor at Northeastern University’s Health and Counseling Services, worked in a number of outpatient settings, and developed and directed a bilingual chemical dependency program in Long Island, New York. He is a past board member for the Massachusetts Association for Psychoanalytic Psychology and an active member of New England College Health Association and the Boston Area College Counseling Center directors group. Pizzi has special interests in working with students addressing identity concerns, international students, students with relationship/family concerns, and treating co-occurring mental health and substance abuse issues. Originally from Argentina, he is fluent in English and Spanish.

Lisa Listerman, LICSW, ACSW

Associate Director of Counseling Services/Clinical Training Coordinator

Lisa Listerman is a licensed psychotherapist with a master's degree in social work from Boston University and a bachelor's degree in psychology from Williams College. Before coming to Berklee, she worked with children, adolescents, young adults, and families in a variety of settings, including community mental health, residential/day treatment programs, and an inpatient eating disorder hospital. Listerman has many years' experience supervising interns and master's level clinicians. Her professional interests include the treatment of psychological trauma, eating disorders, and supervision.

Megan Hughes, LMHC


Megan Hughes is a licensed mental health counselor who joined Berklee in June 2016. She previously worked for a nonprofit mental health organization treating adults with chronic mental health issues and substance abuse issues. She earned her Master of Arts in counseling psychology from Massachusetts School of Professional Psychology, now known as William James College. Prior to graduate school, Hughes worked with a variety of populations including younger adults receiving outpatient counseling and older adults who struggled with Alzheimer's disease. She obtained her Bachelor of Arts in psychology from Loyola College in Maryland. Her professional interests include teaching the therapeutic techniques of cognitive behavioral therapy (CBT) and dialectical behavior therapy (DBT) to people who suffer from depression, anxiety, or self-esteem issues.

Lindsay Maxwell-Morris, LMHC


Lindsay Maxwell-Morris is a licensed mental health counselor with a master’s degree in clinical mental health counseling from Lesley University. She completed her clinical internships at the Boston Area Rape Crisis Center and Berklee College of Music’s Counseling Center. Upon completing her internship with Berklee, she went on to work in various mental health settings including residential programs, community mental health, and outpatient counseling programs. Maxwell-Morris has gained experience working with a variety of different mental health issues including depression, anxiety, attention deficit hyperactivity disorder, social skill deficits, relationship issues, grief, and traumatic stress, among many other issues. She has also received certifications in trauma-focused cognitive behavior therapy and rape crisis counseling. Her approach to therapy is holistic and strength based, emphasizing personal goals and work-life balance.

Elizabeth Egan, MPH, LICSW


Elizabeth Egan is a licensed clinical social worker. She holds a Bachelor of Science from Babson College, a master’s degree in public health from Boston University School of Public Health, and master’s degree in social work from the Boston University School of Social Work. Prior to joining Berklee she has held positions focusing on crisis intervention and brief treatment at the intersection of emotional and physical trauma. She has worked in various settings including community-based crisis work, residential substance abuse, and hospital-based social work as well as completed extensive public health work in the city. She has advanced clinical training in trauma-focused treatment and has a clinical interest in treating anxiety, substance abuse, and trauma through the use of various evidence-informed treatment modalities.