Keeping Our Community Healthy
Review the safety protocols Berklee has put in place for live events.
Electronic Devices: As a courtesy to the performers and other audience members, cell phones, pagers, and other sound- or light-generating electronic devices must be turned off or on silent mode during performances.
Smoking: Smoking (including vaping) is not permitted in any Berklee building, including all Berklee venues.
Exits: Keep aisles and exits clear of bags, instrument cases, and other belongings. Standing in the aisles is not permitted during performances. Take a moment to locate the nearest exit before the performance begins. In the unlikely event of an evacuation, follow the instructions provided by the house manager, venue staff, and uniformed security officers, and walk—don't run—to the nearest exit.
Food and Beverages: With the exception of bottled water, food and beverage items, including restaurant leftovers, are not permitted inside the theater. Berklee performance venues do not offer concessions or bar service.
Late Seating Policy: Management makes every effort to accommodate guests who arrive after the event has started. In an effort to minimize disruptions, we typically seat in between songs; however, some artists may ask us to enforce stricter late seating opportunities.
Audio/Video Recording Devices: Many artists do not allow duplication of their performances, so cameras and audio/video recording devices are prohibited.
Noise: Concerts can get loud; earplugs are available for purchase at the BPC box office window.
Babe-in-Arms Policy: Everyone entering the theater must have a ticket, including children and infants. Please note, baby changing stations are located in the first floor women's restroom (last stall), and in the second floor women's and men's room.
- Lost and Found: For lost items, please email firstname.lastname@example.org or call the box office during business hours at 617-747-2261. Provide a description of your item, and your seat section, row, and number. High-value items such as cell phones, wallets, and keys will immediately be taken to Berklee Public Safety at 155 Massachusetts Avenue, which is open 24/7. You may reach them at 617-747-2682. Lost items are only held for two weeks if unclaimed; if possible, donations are made to Goodwill.