Student information and records are legally protected, and Berklee cannot share them with third-parties, including parents, spouses, or financial sponsors. However, students may choose to grant you access. As an authorized user or “proxy,” you have access to certain aspects of your student’s MyBerklee account. Depending on the permissions granted by the student, you may do some or all of the following:
- View account activity (financial information and statements)
- Make a payment
- View the student’s grades
As an authorized user, you can access the relevant information at my.berklee.edu or by contacting a Berklee representative by phone or email.
You may also receive emails about billing and deadlines.
Once granted access, you have access to your student’s account until the student revokes your access, or until six months after your student’s graduation or 14 months after your student leaves Berklee.
How to Access a Student’s Account Information
- You will receive an email notifying you that a student has granted you access as an authorized user.
- Shortly after that email, you will receive a separate email with details about how to log in to my.berklee.edu as an authorized user.
- Your account will be activated about an hour after you receive your credentials. Log in with your credentials, and then you will be prompted to change your temporary password.
If you don’t receive those two emails, please check your spam folder.
View instructions for logging into MyBerklee to view the student’s account information.
Get Support
If you have questions about how to log in to my.berklee.edu, please contact the Technology Service Desk at 2238@berklee.edu.
For any other questions about your student’s account, please contact One Stop Student Services at onestop@berklee.edu.
FAQs
How will I know if a student has granted me access to their MyBerklee account?
You will receive an email notifying you that a student has granted you access to their MyBerklee account. Shortly after, you’ll receive an email with information about how to log in to my.berklee.edu.
How do I access a student’s MyBerklee account?
To access the student’s account at MyBerklee, please log in at my.berklee.edu. Use the username and password provided in the email you received with your authorized user account information. You will be prompted to change your temporary password when you first log in. It may take up to an hour for your account to be activated after you receive your login information.
View instructions for logging into MyBerklee to view the student’s account information.
What can I do in MyBerklee as an authorized user?
Depending on the permissions granted by the student, you may do some or all of the following:
- View account activity (financial information and statements)
- Make a payment
- View the student’s grades
Why can’t I access my student’s MyBerklee account?
If you received an email with your login credentials and can’t log in, please wait an hour. It may take up to an hour for your account to be activated. If you are still unable to log in, contact the Technology Service Desk at 2238@berklee.edu or 617-747-2238. Please be prepared to give the Technology Service Desk the following information so they can verify your identity and access.
Why can’t I see other information about my student?
Under the Family Education Rights and Privacy Act (FERPA) of 1974, Berklee is prohibited from sharing certain information from a student’s education records to a third party, including the student’s parents, spouse, or financial sponsor. This protects students’ academic and financial record, including: grades; billing; assessment of tuition and fees; financial aid (including scholarships, grants, work-study, or loan amounts); and other student education record information. The only way for a third party to access a student’s account details is if the student adds them as an authorized user.
Additional information on policies and procedures relating to Berklee’s compliance with FERPA can be found in the annual Policy Handbook for Students.
For Berklee Online students, please refer to the undergraduate or graduate student policies for more information about FERPA.
