Meet the Team

Michelle Quiñones

Director of Community Standards and Conflict Resolution

Michelle Quiñones has been at Berklee since July 2015. She previously served as director of community standards at Stetson University in Deland, Florida. Prior to that, she served as a coordinator in the Office of Student Conduct at the University of Central Florida (UCF) in Orlando for three years. She also worked for the UCF Police Department in the Victim Services Unit for four years before transitioning into the field of student conduct.

She obtained a Bachelor of Science in criminal justice from UCF. She also pursued her graduate studies there, earning a Master of Science in criminal justice.

She is committed to creating a strong community experience for all students, and she works to educate and hold students accountable to the high standards and expectations of Berklee. Some of her hobbies include reading, drawing, spending time in nature, and anything to do with animals. You can reach her at

Rebecca Neary

Assistant Director of Community Standards and Conflict Resolution

Prior to coming to Berklee, Rebecca Neary worked as an area coordinator at Merrimack College. Before that, she was a residence hall director for student conduct at the University of Connecticut.

She received a bachelor's degree in business administration from Merrimack College in 2012 and a Master of Education in higher education administration from the University of Massachusetts, Amherst in 2014.

In order to maintain a safe and productive Berklee community, she promotes student success by holding students accountable to Berklee's community standards and by encouraging responsible, ethical decision-making. She loves traveling, spending time with family, and playing with her dog, Fred.

Hearing Officers 

The Office of Community Standards and Conflict Resolution trains staff from around campus to serve as hearing officers. The role of a hearing officer is to review referrals of alleged violations of the Student Code of Community Standards and conduct a fair and impartial review of facts to determine an outcome. 

Ryan Anderson

Director of Housing and Residential Education

Eric Crumrine

Associate Director of Residential Education

Katie Schmitt

Assistant Director of Residential and Housing Operations

Lee Denton-Smith

Manager of Summer Programs for Student Affairs

Rosemary Dowling

Director of Campus Life

Jeremy Liang

Resident Director (270 Commonwealth Avenue)

Bess Tracey

Area Coordinator (150 Massachusetts Avenue)

Lena Schwallenberg

Resident Director (150 Massachusetts Avenue)

Tom Armstrong

Resident Director (160 Massachusetts Avenue)

Patrick Opran

Resident Director (98 Hemenway Street and the Fenway)