Meet the Team

Michelle Quiñones Palmarin

Michelle Quiñones Palmarin

Director of Community Standards and Conflict Resolution

Michelle Quiñones Palmarin has been at Berklee since July 2015. She previously served as director of community standards at Stetson University in Deland, Florida. Prior to that, she served as a coordinator in the Office of Student Conduct at the University of Central Florida (UCF) in Orlando for three years. She also worked for the UCF Police Department in the Victim Services Unit for four years before transitioning into the field of student conduct.

She obtained a Bachelor of Science in criminal justice from UCF. She also pursued her graduate studies there, earning a Master of Science in criminal justice.

She is committed to creating a strong community experience for all students, and she works to educate and hold students accountable to the high standards and expectations of Berklee. You can reach her at







Katie Rettie

Katie Rettie

Assistant Director of Community Standards and Conflict Resolution

Katie Rettie joined Berklee in September 2022. She previously served as an assistant director and area director for residential life at MIT for three years, and prior to that was a resident director at Wentworth Institute of Technology for over two years.

Katie has a Bachelor of Science degree in psychology from Eastern Connecticut State University, and a master’s degree in community psychology from University of New Haven. She is currently pursuing a doctorate degree in education at Northeastern University. 

In her free time, Katie enjoys spending time with her family, cooking, and doing group fitness classes. She is passionate about supporting students and creating a campus community where everyone can thrive.

You can reach her at


Hearing Officers

The Office of Community Standards and Conflict Resolution trains staff from around campus to serve as hearing officers. The role of a hearing officer is to review referrals of alleged violations of the Student Code of Community Standards and conduct a fair and impartial review of facts to determine an outcome. 

Ryan Anderson
Director of Housing and Residential Education

Lateef Wearrien
Associate Director, Residential Education

Bess Tracey
Assistant Director, Residential Education

Lena Schwallenberg
Resident Director (150 Massachusetts Avenue)

Otis Williams
Resident Director (12 Hemenway Street)

Dylan Hays
Resident Director (160 Massachusetts Avenue)

Macarena Pelaez Salinas (270 Commonwealth Avenue)