Mail Services for Students

In preparation for our return to campus for the spring semester, Mail Services has modified its student mail and package policies and practices in order to keep our community safe. These guidelines are for the spring 2021 semester.

The Berklee mail room serves students living in on-campus housing; students living off campus should never send mail and packages to the mail room.

All policies and practices are subject to change.

Your On-Campus Mailing Address

Incoming U.S. mail and packages are received on behalf of residential students only. All mail received for students living off campus will be returned to the sender.

As a residential student, if you expect to receive any letters or packages, please give the sender the address below. Note that your package pickup location is different from the mailing address you will use.

Berklee Resident
168 Massachusetts Avenue
Boston, MA 02115

What You Need to Do

  • Avoid mailing items to campus prior to the start of classes. You will not have access to the Berklee mail room right away because you will be in quarantine, so we ask that you delay any mailings until classes begin on January 25, 2021.

  • Pack lightly. Minimize the number of personal belongings you bring to campus to make move-in faster and easier.

  • Limit nonessential mail and package deliveries. As much as possible, limit the delivery of nonessential mail and packages to Berklee to allow mail room staff to distribute your mail more efficiently and minimize contact.

  • Switch to electronic/paperless mail. Where possible, change all subscriptions, bank statements, and correspondence to the paperless option to minimize the amount of mail coming to campus. 

  • Use local pharmacies for prescription medications. Instead of having medications shipped to you, redirect your prescriptions to a local pharmacy, such as CVS or Walgreens, which are only a block or two away from the Boston campus; using a local pharmacy allows you to pick up your prescriptions seven days a week at a time that is convenient for you.

Mail Room Policy

  • Only residential students with approval to be on campus, who are actively taking part in the regular COVID-19 testing protocols, will have access to the Berklee mail room.  

  • Residential student mail or packages received but not picked up from the mail room within 30 days of receipt will be returned to sender, per the existing policy.  

  • Non-residential student mail and packages should never be sent to the Berklee mail room. Any incoming non-residential student mail and packages will be refused and returned to sender, per the existing policy.

Mail Room Pickup Hours

  • Mail room staff will assign student mail and package pickup days and times on a rotating, staggered schedule by residence hall building in order to minimize traffic in the mail room and ensure the safety of the Berklee community.

  • Please wait to go to the Berklee mail room until you have received an email notification directly from Berklee Mail Services. Shipping companies may send you alerts that your package has shipped or arrived, but that does not mean that the package has arrived at the Berklee mail room for distribution.

  • After classes start on January 25, student mail and package pickups at the mail room will be assigned on the following days and times:

    • Assigned by residence halls: Monday–Thursday, 1:00 p.m.–3:30 p.m. and 3:30 p.m.–6:00 p.m. 

    • For all residence halls: Friday, 1:00 p.m.–6:00 p.m. 

    • Exceptions to this schedule must be requested by contacting Gene Falcone, mail room manager, at


Gene Falcone
1108 Boylston Street, Basement
Boston, MA 02215
Phone: 617-747-2753 or 617-932-9352