Digital Strategy

The Digital Strategy team provides day to day web services to the Berklee community. As importantly, it also innovates on behalf of Berklee by identifying and developing cutting-edge technology and user experiences that will enhance, inform, and guide our students' career path during their years at Berklee and beyond. Below are some of the areas in which our team of software developers, front-end designers, and systems architect provides expertise.

Troubleshooting Technical Issues on Berklee.edu

Our team strives to provide the best possible user experience to the community and site visitors. Due to the dynamic nature of web development and technology in general, there are sometimes issues that need addressing on the site. Our team is skilled at troubleshooting website bugs or data descrepancies and helping to resolve these issues. Our team strives to provide timely solutions for any issue on the site. Should you notice something amiss on the website, please place a support ticket with 2238@berklee.edu.  The ticket will be routed to the team and addressed.

Functionality and Design Enhancements

Our team works closely with departments to support their goals on the web. As the primary communication tool to reach prospective students, parents, and alumni, the website is in a unique position to support the Berklee's marketing and communication objectives. To this end, our team provides new or enhanced site features and designs that help departments connect to and serve the needs of the site visitor.  

In addition, the team actively develops the site's dashboard and other community tools which provide students, faculty, and staff with personalized content based on a user's role at the college and his/her subscriptions.

Information Architecture

Our team works with departments to help organize their content in a way that is intuitive to users. Our team can help you translate your content into a digestible and engaging structure that helps users easily find and navigate your content.

For questions about Digital Strategy, contact cmweb@berklee.edu.