The safety of patrons, artists, event staff, and the entire Berklee community is our top priority, and we are committed to taking steps to help stop the spread of COVID-19, both on and beyond Berklee’s campus.
Please note that government mandates and Berklee/venue protocols are subject to change, so be sure to check back for the latest information. Requirements may also vary by event, so it is important for you to continue to check your specific event page and read all pre-show emails.
Provide your ID and COVID-19-related documentation.
Any member of the public attending a live ticketed event at Berklee will be required to provide the following:
1. Government-issued photo ID
and one of the following:
2. One form of COVID-19-related documentation:
- Proof of full vaccination (two weeks after the second of a two-shot vaccine, or the first of a one-shot vaccine)
- Proof of a negative PCR test taken within 72 hours of the event or a rapid antigen test taken within 24 hours of the event
You may provide these documents in physical/paper form, by photocopy, or a photo on your phone as long as all information is clearly visible and readable. Photos of at-home tests must be time-stamped.
Members of the Berklee community who are part of the regular testing protocol only need to present their ticket and Berklee ID to gain entry.
Wear a mask.
Masks will be required indoors, regardless of vaccination or negative test status. You must bring your own mask and wear it over your nose and mouth.
Leave bags at home.
To reduce staff contact with guests' belongings, we recommend you leave all bags, cases, and parcels at home. For Berklee Performance Center events, please read our full security and bag policy.
Stay home if you may be sick.
Please stay at home if you:
- are sick or experiencing symptoms of COVID-19;
- have come into close contact with an individual diagnosed with COVID-19;
- are awaiting the results of a COVID-19 test; or
- have been directed to quarantine by a health care provider or public official. Contact the box office to inquire about a refund. Please note that the refund policy may vary by event/promoter.
Review ticketing and arrival guidelines for a smooth entry.
- We strongly recommend purchasing tickets online prior to your arrival at the venue.
- Please have your ticket out and ready when you arrive. Mobile tickets, displayed on your phone with your screen brightness up, are highly encouraged.
- Plan to arrive early for your performance, and leave extra time for entry and exit of the theater. We recommend arriving 30–60 minutes before your performance start time to ensure we can safely welcome audience members to their seats.
- Social distancing among audience members is not required at this time.
Venue Protocols to Keep You Safe
What are the venue safety protocols?
- Performance venues will be cleaned between public events.
- Hand sanitizer stations will be available at each venue.
- Intermissions, merchandise sales, and meet and greets are strongly discouraged and require advance approval by venue management.
- Aside from bottled water, food/beverage items are not permitted at public events.
What about performer and staff protocols?
Here is an overview of some of the key policies that performers and staff must follow to keep everyone safe.
- Berklee students, faculty, and staff (including venue staff) are required to be fully vaccinated unless an approved exemption has been granted. They are also tested weekly.
- Venue staff will be wearing masks while interacting with patrons and performers.
- Visiting artists, tour personnel, and event promoters who are on campus for a short-term commitment (i.e., one or two event dates) are required to acknowledge that they are fully vaccinated or tested before coming to campus.
- Visiting artists and other visitors that will be in venues or otherwise on campus interacting with the community for longer periods (e.g., for a residency or to facilitate some portion of a course) must acknowledge vaccination and provide a negative PCR test result.
- Performers are permitted to remove their masks while performing, as long as they’re at least six feet away from the nearest customer or attendee.
What is the policy for patrons under 12 years of age?
For ticketed events, audience members under 12 will be required to show proof of a negative PCR test administered within 72 hours of entry to the venue or a rapid antigen test administered within 24 hours of entry, and they will be required to wear a mask at all times while indoors.
Where can I get a COVID-19 test or vaccination before the event?
To find a vaccination location near you, please visit vaccinefinder.org. To get a COVID-19 test, contact your health care provider or any local area testing facility nearby such as Walgreens or CVS.
What form of documentation will you accept?
You may present a physical copy or digital copy (on your smartphone) of your vaccine card or negative PCR/antigen test results. All documentation must be clearly visible and readable by venue staff. A physical copy of a government-issued photo ID is also required.
How will entry work?
It will vary slightly depending on the venue you are visiting. In most cases, patrons will show proof of vaccination or a negative PCR/antigen test and government-issued photo ID before entering the building. Then, tickets will be scanned and bags will be checked at a second checkpoint. This all takes additional time, so please plan to arrive 30–60 minutes prior to showtime.
Do I need to show proof of vaccination or a negative test result if I’m part of the Berklee community?
Since proof of vaccination and a weekly testing protocol is required for students, faculty, and staff to return to campus, current Berklee community members who are cleared to be on campus can show their Berklee ID for entry.
If I am not ready to attend a show in person, are there other options?
Yes, many Berklee-sponsored events are livestreamed. Please read the event description on berklee.edu/events to see if a streaming option is available for a specific show.
Can I get a refund if I can’t or won’t comply with the vaccination/testing requirements?
You may get a refund up until showtime for Berklee-sponsored events, such as faculty and student performances. Refund policies for rental events/touring artists will vary based on the policies of the event promoter/agent. Show-specific details will be available in the event description on berklee.edu/events. Contact the Berklee box office at email@example.com to request a refund.