Plan Contact Information

For Information on Coverage, How to Access Benefits, Enrollment Concerns, or Replacement ID Cards:

Gallagher Koster
500 Victory Road
Quincy, MA 02171
617 769-6008 or 800 391-8057

For questions about a specific claim or claims payment:

Blue Cross Blue Shield of Massachusetts is responsible for processing your claims. For information on a specific claim or claims payment, go to, select "Member" and login.

To find a preferred provider:

Go to and enter your Identification Prefix to locate a network healthcare provider, or call 800 810-BLUE (2583).

To find a participating pharmacy in the pharmacy benefits plan:

Express Scripts
800 892-5119 or visit and select "Pharmacy Program" from the links on the left.

Note: If you need to see a doctor or fill a prescription before you receive your ID card, tell the provider or pharmacy that you are covered by the Blue Cross Blue Shield Student Blue Plan. Providers can call either Blue Cross Blue Shield or Gallagher Koster at 800 391-8057 to confirm your eligibility. You do not need your card in order to be eligible to receive benefits.

For information about Gallagher Koster complements programs Eyemed Discount Vision Plan, Basix Dental Savings, or Campusfit:

Go to and select "Discounts & Wellness" from the links on the left.

For information about On Call International Global Assistance Program:

If you're studying or traveling abroad, the Berklee Student Health Insurance Plan (Blue Cross Blue Shield Blue Care Elect Preferred PPO) provides the same benefits as if you were on campus, in addition to Repatriation of Remains Expense Benefit, Emergency Medical Evacuation Expense Benefit, Travel Assistance Services, and 24-Hour Nurse Advice Line. These services are coordinated through On Call International, the 24-hour worldwide assistance service.

Toll Free from U.S. and Canada: 888 226-9622
Dial Direct or Call Collect Worldwide: 603 328-1348
24-Hour Nurse Advice Line: 888 247-2583

*If you waived the student health insurance plan, this Program may be purchased on a voluntary basis. Go to and select "Other Insurance Products" from the menu on the left for more information.