Plan Contact Information
For information on coverage, benefits, enrollment concerns, or replacement ID Cards:
For questions about a specific claim and claims payment:
Blue Cross Blue Shield of Massachusetts is responsible for processing your claims. Contact them at:
Blue Cross Blue Shield
P.O. Box 986020
Boston, MA 02298
To find a preferred provider:
For information on the Blue Care Elect Enhanced Value PPO Network, go to gallagherstudent.com/Berklee and select "Find a Doctor" from the links on the left. Or go to provider.bcbs.com to locate a network healthcare provider.
To find a participating pharmacy in the pharmacy benefits plan:
Call Express Scripts at 800 711-0917, or go to gallagherstudent.com/Berklee and select "Pharmacy Program" from the links on the left.
Note: If you need to see a doctor or fill a prescription before you receive your ID card, tell the provider or pharmacy that you are covered by Berklee's Blue Cross Blue Shield PPO Student Health Plan. Providers can call either Blue Cross Blue Shield at 888-753-6615 or Gallagher Student at 800 391-8057 to confirm your eligibility. You do not need your card in order to be eligible to receive benefits.
For information about Gallagher Student Complements programs EyeMed Vision Care, Basix Dental Savings and Wellness, or CampusFit:
Go to gallagherstudent.com/Berklee and select "Discounts & Wellness" from the links on the left.
For information about On Call International Global Assistance Program*:
If you're studying or traveling abroad, the Berklee Student Health Insurance Plan provides the same benefits as if you were on campus, in addition to coverage for Repatriation of Remains, Emergency Medical Evacuation, and Travel Assistance Services. These services are coordinated through On Call International, the 24-hour worldwide assistance service.
*If you waived the student health insurance plan, this Program may be purchased on a voluntary basis. Go to gallagherstudent.com/Berklee and select "Other Insurance Products" from the menu on the left for more information.
For information about the 24/7 Nurse Help Line:
Blue Care Nurse Advice Line