Plan Contact Information
For Information on Coverage, How to Access Benefits, Enrollment Concerns, or Replacement ID Cards:
For questions about a specific claim or claims payment:
Blue Cross Blue Shield of Massachusetts is responsible for processing your claims. For information on a specific claim or claims payment, go to bluecrossma.com, select "Member" and login.
To find a preferred provider:
Go to provider.bcbs.com and enter your Identification Prefix to locate a network healthcare provider, or call 800 810-BLUE (2583).
To find a participating pharmacy in the pharmacy benefits plan:
Note: If you need to see a doctor or fill a prescription before you receive your ID card, tell the provider or pharmacy that you are covered by the Blue Cross Blue Shield Student Blue Plan. Providers can call either Blue Cross Blue Shield or Gallagher Koster at 800 391-8057 to confirm your eligibility. You do not need your card in order to be eligible to receive benefits.
For information about Gallagher Koster complements programs Eyemed Discount Vision Plan, Basix Dental Savings, or Campusfit:
Go to gallagherkoster.com/Berklee and select "Discounts & Wellness" from the links on the left.
For information about On Call International Global Assistance Program:
If you're studying or traveling abroad, the Berklee Student Health Insurance Plan (Blue Cross Blue Shield Blue Care Elect Preferred PPO) provides the same benefits as if you were on campus, in addition to Repatriation of Remains Expense Benefit, Emergency Medical Evacuation Expense Benefit, Travel Assistance Services, and 24-Hour Nurse Advice Line. These services are coordinated through On Call International, the 24-hour worldwide assistance service.
*If you waived the student health insurance plan, this Program may be purchased on a voluntary basis. Go to gallagherkoster.com/Berklee and select "Other Insurance Products" from the menu on the left for more information.