Over the past several months, we have been working methodically on a plan to bring our summer program students to campus in the safest, most enriching way possible. Epidemiological models show us that with the implementation of robust safety protocols, we can effectively protect the safety of community members and keep our infection rate low. In accordance with guidance from the Massachusetts Department of Public Health (MDPH), we have developed a comprehensive health and safety campaign to keep all members of our community healthy. This campaign will continue to adapt based on updated guidance and learnings from our undergraduate population.
Berklee Summer Programs' Health and Safety Campaign
The following is an outline of the necessary precautions we plan to implement this summer:
Room capacities: We have used industry-specific guidance to determine room occupancy limits for all instructional spaces.
- Air filtration: We will ensure that building and classroom spaces have appropriate air filtration, in addition to air purification where appropriate, and will make schedule adjustments to ensure proper air recirculation when necessary.
Protective space barriers: Plexiglass barriers will be installed in high-traffic reception areas, and portable shields will be supplied for ensemble rooms and other spaces where groups that include woodwind or brass players and/or vocalists gather to make music.
Room cleaning: Spaces and surfaces across campus will be cleaned regularly, and high-touch areas will be wiped down throughout the day.
Below you will find procedures we expect all members of our community to follow.
For programs beginning July 1 or later this summer, we will require COVID-19 vaccination for participating students.
The vaccines approved for emergency use in the United States and abroad have proven effective in reducing the spread and severity of COVID-19, and are becoming more accessible each day. Children between the ages of 12 and 15 are now eligible for vaccination, as is anyone older in the United States and many other countries around the world. In addition, the Massachusetts Higher Education Testing Group recommends that all institutions strive to get their campuses as close to a 100 percent vaccination rate as possible.
You will need to submit proof of COVID-19 vaccination through the Magnus Health portal, where you are required to submit other health and immunization records. Vaccines approved for emergency use by the U.S. Food and Drug Administration (FDA) or the World Health Organization (WHO) are accepted. For vaccines that require more than one dose, the vaccination record must show that the series began (first shot was administered) at least 14 days prior to the start of your program. You receive credentials to the Magnus Health portal via email once your program is paid in full and your account is activated. Information about exemptions for religious or health reasons can be found in the portal.
If you are in the United States and have questions about how to sign up to get vaccinated, you can learn more at cdc.gov or mass.gov/covid-19-vaccine. You may also find it useful to visit sites such as CVS, Walgreens, Walmart, and local medical/community health centers to sign up for vaccine appointments as they become available. For students outside the United States, you can learn more from the WHO's COVID-19 resource area.
Required Online Training Course
To help ensure everyone's safety, you must complete an online training module. In this module, you will review key takeaways from Berklee’s Health and Safety campaign and then go through a short, multiple choice quiz to make sure you fully understand Berklee’s protocols. Through the online training module, you will electronically sign the Berklee Social Compact in which you consent to participate in the testing protocols and commit to following the health and safety guidelines.
You will receive instructions on how to complete this course via email.
Students are responsible for bringing their own masks with them to the program. Masks are not required for anyone who is vaccinated.
More Information for Vocalists
More Information for Brass and Wind Instrumentalists
Brass and wind instrumentalists can use special masks designed for performing that are different from their normal masks. Brass and instrument bells must be covered with a dense fabric bell cover. Here are several resources:
National Educational Music Company (masks and bell covers)
McCormick’s (bell covers)
Rettig Music (bell covers)
Seavine (bell covers)
Individuals interested in making their own masks can view directions here.
Brass players should practice water key etiquette. This includes:
draping the water valve and collecting condensate in a towel or WindSorb;
disinfecting the towel/WindSorb after use; and
emptying spit valves into a WindSorb or cloth that is disposed of by the user.
Wind and brass instrument bells should not be directed toward others.
Berklee supports a strong surveillance testing protocol that seeks to identify asymptomatic cases among students, faculty, and staff before community spread occurs.
Before arriving to campus, all students must receive a negative COVID-19 result on a PCR test administered not more than 72 hours before. If you submit documentation from a non-PCR test, you will need to get tested again, which may impact your ability to start your program on time. You should not come to campus until you have proof of your negative test result, which you can upload in advance.
During the program, you are expected to complete a series of COVID-19 tests at Berklee’s testing center and report any developing symptoms. You must adhere to these policies, or your campus access will immediately be restricted.
To submit documentation of your negative PCR test, schedule tests at Berklee’s COVID-19 Testing Center, view test results, and report any new symptoms (daily attestation is only required for programs beginning in June), you will use an app called CoVerified. All summer program students will receive more information about when to download the app closer to the start of their program. Please do not download the app until you receive an email with more details.
Berklee's COVID-19 Testing Center
Location: 167 Massachusetts Avenue, Boston
Hours: Monday–Friday, 8:00 a.m.–4:00 p.m.
While all students must receive a negative result on a PCR test not more than 72 hours before arriving to campus, the number of times you are tested at Berklee's COVID-19 Testing Center is dependent on the length and date of your program.
- If you are enrolled in a three-day program, you will not need to test at Berklee.
- If you are enrolled in a program longer than three days, you will need to be tested once per week at Berklee.
How to Use CoVerified
Upload your negative PCR test results.
To show proof of your negative PCR test result, select the “Report” icon from the menu bar, then select “Upload Test Result”. From there, you will choose the type of PCR test completed and enter the date, testing facility name, and result of the test, and then upload a file of the test result or take a photo.
A school administrator will confirm your test result via the file you uploaded, so make sure the file is correct. You will be able to see if the test result was accepted by going to “Testing” and clicking on the notepad icon.
Report your symptoms daily.
For any participant joining Berklee College of Music or Boston Conservatory at Berklee for a program beginning in June, you will report your symptoms through the CoVerified app each day in order to access our campus buildings. You will answer a series of questions to determine whether or not you are cleared to come to campus and whether you can enter Berklee buildings that day.
All Berklee ID cards will be turned off at 4:00 a.m. each day, and your ID card will not work until you have completed your daily symptom reporting. We recommend doing your daily symptom reporting (daily attestation) at least an hour before you need to access campus, if possible.
The daily symptom check will not be required for students participating in a program that begins after June 1.
Schedule your tests.
Using the dates assigned to you in your arrival information email, schedule your test within the CoVerified app. To schedule your tests, go into the "Testing" section on the app. In the top right corner, there is an icon with a + sign. Click on that icon, and you will be able to select a date and time to schedule your tests (select the Berklee testing center as your location).
Review your test results.
If you get tested at Berklee's testing center, you do not need to upload your results into CoVerified; that process will happen automatically. You only need to upload your results into CoVerified if you are tested at a non-Berklee facility.
Your test results will appear in the app when they are available, typically 24–48 hours after your test. If you get a positive result, you will receive a call from the Tufts medical team and the Berklee contact tracing team (CTT) with instructions.
Here's how to interpret your test results:
- Negative: You are cleared to access campus facilities and should continue your daily symptom reports and twice-weekly testing cadence. No additional actions are necessary.
- TNP: You are not cleared to access campus and should go to the testing center immediately, or as soon as it is open (Monday–Friday, 8:00 a.m.–4:00 p.m.). This result indicates that your test could not be processed and will need to be administered. You do not need an appointment to return to the testing center in this case.
- Inconclusive: You are not cleared to access campus and should go to the testing center immediately or as soon as it is open (Monday–Friday, 8:00 a.m.–4:00 p.m.). This result indicates that your test result was inconclusive and will need to be administered. You do not need an appointment to return to the testing center in this case.
- Positive: You are not cleared to access campus facilities. Return to your home or residence hall immediately, and await the call from a Tufts Medical Center clinician about next steps.
Update your local contact information.
In order to start your testing and make sure we can reach you for contract tracing, if necessary, you need to update your current U.S. phone number (the phone you will have with you during the program).
You must have a U.S. phone number in order to access the app. If you have an international phone number, it is suggested that you use a service such as Google Voice to forward calls and text alerts to your primary number.
For detailed instructions on how to use the app, please read our CoVerified User Tutorial.
If you continue to have issues downloading or using the app, please call 617-747-2238 for technical assistance.
Safety Protocols at the Testing Center
Berklee has implemented a testing system that aligns with local and federal guidelines, as well as with the requirements of Tufts Medical Center, our health care partner. Berklee has partnered with Tufts Medical Center, whose infectious disease program is among the top in the country, to manage the clinical aspects of our testing center and protocols. The Tufts team managing our testing center successfully implemented the same setup and workflow at Tufts University’s main campus and Boston campus, as well as at Emerson College’s campus, where they collectively serve more than 16,000 individuals. There have been no cases of testers developing COVID-19 through the testing sites.
The Berklee testing center site and operations were surveyed and reviewed by the infection prevention team at Tufts, and were approved as meeting health and safety standards. Here are several key components of those protocols:
- Ventilation: The air exchange rate in the testing center already exceeds the required rate of exchange; as an additional precaution for our community, we have added HEPA filtration units throughout the center.
- Cleaning: The facility is cleaned multiple times a day with surfaces being disinfected at regular intervals, and a deep cleaning is done at the end of each day.
- Testing process: Testers move through the facility in well under five minutes (or less, once they are registered), and the testing procedure itself usually takes less than 90 seconds. Transmission occurs after prolonged exposure to an infected person—over 15 minutes, cumulatively—not after brief potential interactions.
- Physical distancing: The testing center has blue dots in the nose-blowing bays, indicating how many people should be waiting in that area at a time. If there is no blue dot available, the Tufts medical assistants will instruct patients to stay in their respective bays until there is space to move forward. Their role is to reinforce the existing signage we have about social distancing as well as act as traffic control, stopping entry to any area where there may be a bottleneck.
We maintain a public dashboard with the COVID-19 test results from all students, staff, and faculty on our Boston campus. The dashboard does not include any individuals’ names or personal information; it only shows the number of positive cases in our community.
Contact tracers (CTs) are trained professionals within the Berklee community who reach out to those who have tested positive to help identify people who may have been in close contact with an infected individual. CTs will share isolation and quarantine protocols to help keep our community safe and protected from further spreading of the virus. Berklee CTs are not medical professionals and will not provide medical advice or clinical support.
The CTs will call from 339-666-2940; if you get a call from that number, make sure you answer the phone. You can also contact the tracing team at this number from Monday through Saturday, 9:00 a.m.–6:00 p.m.
When will the CT or health care provider contact me?
You may be contacted if you receive a TNP, inconclusive, or positive result from one of your COVID-19 tests. Results will typically be available 24–48 hours after your test.
- TNP: A TNP indicates that your test could not be processed and will need to be administered. You are not cleared to access campus. You do not need an appointment to return to the testing center in this case. If you are not having any symptoms, you should go to the testing center immediately or as soon as it is open (Monday–Friday, 8:00 a.m.–4:00 p.m.). If you are experiencing symptoms, call the testing center during their open hours (617-747-2019, option #1).
- Inconclusive: This result indicates that your test result was inconclusive and will need to be administered. You are not cleared to access campus. You will receive a call from the Tufts Medical Center nursing team to determine next steps. Do not go to the testing center unless the nurse directs you to do so.
- Positive: If your test is positive, the health care provider will call you to inform you of the isolation protocol and what you need to do. Soon after the health care provider calls you, the Berklee CT will call you from this phone number: 339-666-2940. If you are in class, you will be excused to take the call or call back promptly. We encourage you to call back as soon as possible; the CT will continue calling you until they speak with you.
What will the CT ask me?
The CT will verify your information to ensure your privacy. They will ask for information concerning:
- your likely exposure date;
- with whom you had close contact (within six feet for 15 minutes or more);
- if you were at gatherings;
- if you know how you were exposed; and
- if you have symptoms or not. Note: Even if you are asymptomatic, you may be contagious and need to isolate.
The CT will share the Centers for Disease Control and Prevention (CDC) and Berklee community isolation and quarantine protocol, to which you must adhere.
Questions About Contact Tracing
General questions regarding contact tracing at Berklee can be directed to firstname.lastname@example.org or 339-666-2940.
Quarantine Versus Isolation
The terms “quarantine” and “isolation” both refer to the process of maintaining physical separation from other people for a period of time to reduce the spread of COVID-19.
The term quarantine refers to separating individuals who may have been exposed to COVID-19. A quarantine helps prevent the spread of COVID-19 that can occur before a person knows they are sick or if they are asymptomatic. A quarantine after possible exposure to COVID-19 typically lasts between eight and 10 days from the last day of suspected exposure.
At Berklee, the term isolation refers to separating someone who is infected with COVID-19 (whether symptomatic or not) from people who are not infected. Isolation after a confirmed infection can last for 10 days or more.
If you have not tested positive for COVID-19, but have been in close contact with someone who has, you will be required to quarantine.
For all summer program students who are required to quarantine, it is recommended that a parent or guardian drive to campus and retrieve you so that you may complete quarantine in the comfort of your own home. You may not use public transportation to travel and will not be dismissed if you cannot be driven directly home.
If you are not able to return home without using public transportation, Berklee can provide a room in our residence halls to quarantine.
During quarantine, Berklee will provide opportunities for remote instruction in your summer program. If you do not feel well enough to participate in class, please inform Berklee Summer Programs at 617-747-2245 or email@example.com.
Students Quarantining in Berklee's Residence Halls
- Quarantine instructions: Instructions for quarantine will be provided to you by the CT and an on-call staff member, so it is critical that you respond to phone calls as quickly as possible. You will also receive a follow-up email with all essential information, including dining ordering instructions, behavioral expectations, and support resources and services.
- Where to quarantine: You will move to a separate quarantine room; more information will be provided for you by the on-call staff member. If you test positive for COVID-19, you will be moved to Berklee’s isolation facility at 98 Hemenway Street to begin isolation.
- Added amenities: The room where you quarantine will have a microfridge, which heats and cools food.
- Food services: Each day, one contactless food delivery will be made to students in quarantine; the delivery will contain three meals and snacks. To receive a delivery, place your order by the end of the previous day (i.e., by midnight). If your quarantine begins in between meal periods, individual deliveries will be made until you can begin the daily ordering process. Detailed instructions on this will be provided when you begin your quarantine. As a safety measure, you are not allowed to order food from outside vendors.
- Laundry: While in quarantine, you will be able to do laundry in your residential building. Instructions for doing laundry will be provided when you enter quarantine.
- Room trash pickup: When your room trash is full or needs to be changed, bag it, securely tie it closed, and place it in the hallway outside your room in the evening.
- Medical assistance: In close partnership with Berklee’s COVID-19 administrator, Tufts Medical Center will provide you with telehealth resources through Tufts Medical Center.
- Emergencies: Call Berklee Public Safety at 617-747-8888 in the event of any emergency or if you have safety concerns.
- Daily symptom reporting and standard testing protocols: While you are in quarantine, you will receive guidance from staff about when to get tested (the timing will differ from your normal testing schedule), and you will not need to complete your daily symptom reporting through the app or continue to participate in Berklee’s twice-a-week testing protocols.
- Visitors and leaving your room: It is important that those in quarantine remain separated from others for the duration of their quarantine. Therefore, visitors are not permitted, nor can other students who are also in quarantine visit your room. The only times you are permitted to leave your room are to use the restroom, do laundry, and pick up your food deliveries.
Ending Your Quarantine
You will quarantine for eight to 10 days, and will be able to return home or resume campus activities after you receive a negative test result and are symptom-free. The exact length of your quarantine will depend on guidance from our partners at Tufts Medical Center at that time. You may continue with your summer program as planned after the quarantine period, completing the daily symptom reporting and following the guidelines detailed in the social compact as before.
If your summer program ends before your quarantine period, you will be permitted to stay on campus for the full quarantine period. Students can be released early from quarantine only if they can be driven straight to their final destination; a student will not be dismissed from quarantine if they must take public transportation to return home.
Financial Impacts of Quarantine
If you are required to quarantine, you will receive a prorated tuition refund based on the length of your summer program and the date your quarantine began.
If you requested on-campus housing, but will be leaving early to complete your quarantine at home, you will receive a prorated housing refund based on the length of your summer program and the number of nights you resided in Berklee accommodations.
If you need to quarantine in Berklee’s residence halls for the full length of your program, a housing refund will not be issued. For any additional night that you request to stay in Berklee accommodations, you will be charged a per-night fee of $150.
If you test positive for COVID-19, you will be required to isolate.
For all summer program students who are required to isolate, it is recommended that a parent or guardian drive to campus and retrieve you so that you may complete isolation in the comfort of your own home. You may not use public transportation to travel and will not be dismissed if you cannot be driven directly home.
If you are not able to return home without using public transportation, Berklee can provide a room in our residence halls to isolate.
During isolation, Berklee will provide opportunities for remote instruction in your summer program. If you do not feel well enough to participate in class, please inform Berklee Summer Programs at 617-747-2245 or firstname.lastname@example.org.
Students Isolating In Berklee’s Residential Students
- Go bag: All summer program students should have a prepared “go bag” that contains clothes, essential belongings, and necessities, such as medications. Your go bag should be ready prior to the start of the program.
- Isolation instructions: Instructions for isolation will be provided to you by the CT and an on-call staff member, so it is critical that you respond to phone calls as quickly as possible. You will also receive a follow-up email with all essential information, including directions to 98 Hemenway Street, packing requirements, dining ordering instructions, behavioral expectations, and support resources and services.
- Reporting to your isolation room: Once you have received isolation instructions, report to Berklee’s designated isolation facility at 98 Hemenway Street with your go bag. Per the instructions you will receive, notify a member of the on-call team once you have arrived to your assigned room.
- Room amenities: At 98 Hemenway Street, you will have your own room with essential amenities: linens (twin flat sheet, twin fitted sheet, pillow case, two bath towels, two hand towels, two face cloths, two blankets, and one laundry bag), cleaning supplies, and a microfridge, which heats and cools food.
- Food services: Each day, one contactless food delivery will be made to students in isolation; the delivery will contain three meals and snacks. To receive a delivery, students are asked to place their orders by the end of the previous day (i.e., by midnight). If your isolation begins in between meal periods, individual deliveries will be made until you can begin the daily ordering process. Detailed instructions on this will be provided when you begin your isolation. As a safety measure, you are not allowed to order food from outside vendors.
- Laundry: While in isolation, you will be able to do laundry in the basement. Only one person is allowed in the laundry room at a time. Physical Plant will keep a box stocked with personal hygiene items in the laundry room in case you forget to bring anything.
- Room cleaning and trash pickup: Each room will be stocked with standard cleaning supplies, which you may use to keep your space clean. When your room trash is full or needs to be changed, bag it, securely tie it closed, and place it in the hallway outside your room in the evening; Physical Plant will do a round of trash pickup in the morning.
- Medical assistance: In close partnership with Berklee’s COVID-19 administrator, Tufts Medical Center will manage your medical needs and help you through your recovery, providing telehealth resources through Tufts Medical Center.
- Emergencies: Call Berklee Public Safety at 617-747-8888 in the event of any emergency or if you have safety concerns.
- Self-attestation and standard testing protocols: While you are in isolation, you will not need to complete your daily attestation through the app or continue to participate in Berklee’s twice-a-week testing protocols.
- Visitors and leaving your room: It is important that those in isolation remain separated from others for the duration of their recovery. Therefore, visitors are not permitted, nor can other students who are also in isolation visit your room. The only times you are permitted to leave your isolation room are to do laundry and pick up your food deliveries.
Ending Your Isolation
Berklee is following the criteria from the Centers for Disease Control and Prevention (CDC) for when it is safe to resume public activities. This criteria varies depending on your personal health condition and the severity of your infection. Berklee’s medical partner, Tufts Medical Center, will conduct a thorough examination to determine when it is safe for you to stop isolating. Until you meet the CDC criteria and have been cleared by Tufts, you must continue to isolate.
You may continue with your summer program as planned after you have been cleared Tufts, completing the daily symptom reporting and following the guidelines detailed in the social compact as before.
If your summer program ends before your isolation period, you will be permitted to stay on campus for your full isolation period. Students can be released early from isolation only if they can be driven straight to their final destination; a student will not be dismissed from isolation if they must take public transportation to return home.
Financial Impacts of Isolation
If you are required to isolate, you will receive a prorated tuition refund based on the length of your summer program and the date your isolation began.
If you requested on-campus housing, but will be leaving early to complete your isolation at home, you will receive a prorated housing refund based on the length of your summer program and the number of nights you resided in Berklee accommodations.
If you need to isolate in Berklee’s residence halls for the full length of your program, a housing refund will not be issued. For any additional night that you request to stay in Berklee accommodations, you will be charged a per-night fee of $150.
Reporting and Addressing Unsafe Behavior
How to Report Unsafe Behavior
Students who would like to report unsafe behavior (e.g., a community member not wearing a mask or abiding by other safety protocols) should complete this form.
Community Members Who Do Not Follow Safety Protocols
Community members who do not follow health and safety protocols will be managed on a case-by-case basis in consultation with Human Resources and the Office of Community Standards and Conflict Resolution. Noncompliance may result in dismissal from the program.
Frequently Asked Questions
If You Tested Positive Within the Last 90 Days
Berklee will follow the Centers for Disease Control and Prevention (CDC) guidance related to positive test results and the 90-day period following those test results. Therefore, if you have previously tested positive, you will not be included in the testing protocol and testing schedule for a period of 90 days after your initial COVID-19 diagnosis. Berklee will remove you from testing requirements until the 90-day post-diagnosis period is complete. Scientific research indicates that individuals will likely continue to test positive for a period of 90 days post-diagnosis, despite the fact that they are no longer infectious. After 90 days following a COVID-19 diagnosis, you will be included in the required testing protocols.
If you tested positive within 90 days of arriving to campus and are cleared to resume your normal activities by a treating physician, you must bring evidence of the COVID-19 diagnosis that indicates the date you were diagnosed and when you were cleared to safely resume activities and interactions before reporting to campus for work or classes. Submit documentation to email@example.com.
During the 90-day post-diagnosis period, continue to monitor your health and wellness, and if at any time you exhibit COVID-19 symptoms, contact the Tufts medical team at 617-636-6006 or consult with your primary care physician, who can assess your condition and discuss appropriate next steps.
If You Have an Increased Risk of Infection
If you are at an increased risk of severe illness if you contract COVID-19, we encourage you to contact your physician in order to best assess the risks of living and/or studying on campus. For more information or to request accommodations, please contact firstname.lastname@example.org.