Website Technical Help

If you're experiencing technical issues while using, please use the contact information below:

  • Prospective or recently accepted students, email
  • Current students, email or call extension 8800.
  • Faculty or staff, email or call extension 2238.
  • Alumni, email or call 617 747-2012. 
    If you are trying to access with your OnePass credentials, that service is currently unavailable. If you need to access your unofficial transcripts please visit and use your OnePass credentials to log in.