Plan Contact Information

For information on coverage, benefits, enrollment concerns, or replacement ID Cards:

Gallagher Student Health & Special Risk
500 Victory Road
Quincy, MA 02171
800 391-8057

For questions about a specific claim and claims payment:

Blue Cross Blue Shield of Massachusetts is responsible for processing your claims. Contact them at:
Blue Cross Blue Shield
P.O. Box 986020
Boston, MA 02298
888 753-6615

To find a preferred provider:

For information on the Blue Care Elect Enhanced Value PPO Network, go to and select "Find a Doctor" from the links on the left. Or go to to locate a network healthcare provider.

To find a participating pharmacy in the pharmacy benefits plan:

Call Express Scripts at 800 711-0917, or go to and select "Pharmacy Program" from the links on the left.

Note: If you need to see a doctor or fill a prescription before you receive your ID card, tell the provider or pharmacy that you are covered by Berklee's Blue Cross Blue Shield PPO Student Health Plan. Providers can call either Blue Cross Blue Shield at 888-753-6615 or Gallagher Student at 800 391-8057 to confirm your eligibility. You do not need your card in order to be eligible to receive benefits.

For information about Gallagher Student Complements programs EyeMed Vision Care, Basix Dental Savings and Wellness, or CampusFit:

Go to and select "Discounts & Wellness" from the links on the left.

For information about On Call International Global Assistance Program*:

If you're studying or traveling abroad, the Berklee Student Health Insurance Plan provides the same benefits as if you were on campus, in addition to coverage for Emergency Medical Evacuation, Repatriation of Remains, and Travel Assistance Services. These services are coordinated through On Call International, the 24-hour worldwide assistance service.

Toll-free within the United States: 888 226-9622
Dial Direct or Call Collect Worldwide: 603 328-1348

*If you waived the student health insurance plan, this Program may be purchased on a voluntary basis. Go to and select "Other Insurance Products" from the menu on the left for more information.

For information about the 24/7 Nurse Help Line:

Blue Care Nurse Advice Line
888 247-2583