Mail Center

Xerox manages the mail and document services at Berklee College of Music. The Mail and Document Services Center is located in the lower level of 1108 Boylston Street. All student packages are available for pick-up at this location between 8:00 a.m. and 5:00 p.m. from  Monday through Friday. 

For more information, contact Gene Falcone in Mail Services at 617-747-2753 or 617-992-1824. Alternatively, you can email the Student Mail Room directly

Express Mail Requests

The mailroom utilizes UPS for outgoing packages and express mail, both domestic and abroad. If you'd like to send something via this service, please fill out the UPS Request Form and submit it with the materials you'd like to send. 

Break-Fix Service

Xerox will be monitoring networked "in scope" printers for hardware issues through an application installed on our network. However, you may also phone Xerox for service at extension 8812 if you have a broken printer that they have not already contacted you about. For printers that are not considered in scope, please contact