Online Technical Help
 Adobe's Acrobat Reader
Many of our printable applications, forms and information sheets are saved as PDF (Portable Document Format) files. To properly view and print these files you will need Adobe's Acrobat Reader which is available free of charge from Adobe's website. Also available are troubleshooting pages from their Support Knowledgebase that may answer any problems you encounter.
Adobe Acrobat links:
 Apple's QuickTime
If you are having problems playing QuickTime streamed audio or video, try the following:
First, try reinstalling QuickTime.
On a PC, if you are unable to successfully install the latest version of QuickTime, first uninstall the older version using Start>Settings>Control Panel>Add/Remove Programs.
If you are behind a firewall, and can't receive the stream, try changing your transport settings:
On a PC, go to Start>Settings>Control Panel>QuickTime.
Set Streaming Transport to use HTTP, Port 80.
On a Mac (OS 9), go to Apple>Control Panels>QuickTime Settings.
Set Streaming Transport to use HTTP, Port 80.
On a Mac (OS X), go to Apple>System Preferences>QuickTime>Connection.
Set Transport Setup to use HTTP, Port 80.
Normally, the best setting for Streaming Transport is Automatic, on PCs and Macs.
Apple's QuickTime links:
Apple's Website
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