To apply for any of the following positions, forward application materials to:
Position Review Team
Office of Human Resources
Berklee College of Music
E-mail: apply-hr@berklee.edu
Please specify the position(s) for which you would like to be considered. To apply for multiple positions, please send additional copies of your resume.
Berklee College of Music does not discriminate on the basis of race, color, creed, religion, gender, national or ethnic origin, age, handicap, veteran status or sexual orientation. Berklee College of Music is committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.
| Job Number: | 10-125 |
|---|---|
| Job Title: | Senior Administrative Assistant |
| Department: | Financial Aid |
| Date Posted: | November 3, 2009 |
| Description: | Under the supervision of the Director of Financial Aid, the Administrative Assistant provides general administrative and clerical support to the Director, the Associate Director and the Office of Financial Aid in general. Duties include back-up support for the receptionist and Data Systems Operator, running reports, maintaining the filing system and filing, and handling the supervision and training of student employees. Essential Duties and Responsibilities: 1) Provides administrative and clerical support for the Director, the Associate Director, and the Office of Financial Aid in general. Provides back-up support for the receptionist (front desk coverage, answering incoming telephone calls, etc.). 2) Provides back-up support for the Data Systems Operator by assisting with data entry, file review, and the notification process. Enters data from financial aid applications into Colleague when needed. Assists in sending letters ("Missing Information Requests") to notify students of missing documents. Assists counselors in preparing and completing files for review. Prints and sends Award Notification/Denial Letters as appropriate. (Using Colleague ST application, word, filemaker & excel programs.) 3) Assists the Director and Associate Director in long-term budgeting for supplies, student staffing, and publications. (Uses Colleague CF applications.) 4) Maintains the physical inventory of College owned equipment and notifies Comptroller of the purchase of new equipment that requires tagging. 5) Maintains an effective filing system and oversees the filing of all incoming application materials. 6) Hires, trains and supervises up to eight work-study student staff. 7) Responsible for maintaining the inventory and overseeing the off-site storage of inactive records. Reviews inventory and schedules destruction in accordance with state and federal guidelines annually at the correct time. 8) Coordinates large outgoing mailings. 9) Prepares letters, forms, reports, charts & spreadsheets, at the request of the Director and Associate Director, and other staff as needed. 10) Assists with the editing of and oversees the printing and copying of internal office forms, letters, and publications. 11) Maintains a monthly inventory and re-orders supplies as needed. 12) Ensures that the fax machine and printers are functioning properly and places service calls when needed. 13) Monitor and edit the content (using Adobe 11) of the various web publications – printing & giving to program officers to review as necessary. 14) Processes purchasing paperwork and conducts follow-up. Maintains records of all purchase requisitions and invoices. Orders office supplies and equipment as needed. Monitors inventory and re-orders supplies when necessary. Maintains organization of the supply closet. 15) OFA liaison to Auxiliary Services, Communications, Comptroller (re: physical inventory), Copy Center, Network and Telecommunication Services, Office of Scholarships and Student Employment (re: student staff) and Physical Plant. Possible Additional Duties and Responsibilities Assists with organizing staff retreats and annual team building activities. Other duties as assigned. |
| Qualifications: | Knowledge and Skills Required 1) Good verbal, writing, and mathematical skills. 2) Excellent office skills including filing, typing, data entry, word processing, and use of calculator. 3) Ability to learn a variety of software systems and use Corporate Time Calendaring system. 4) Strong administrative, organizational, and analytical skills. The ability to work closely with full-time and temporary staff, and student workers to accomplish required tasks. 5) Strong interpersonal skills and a positive attitude. Willingness to help all staff members as required. Ability to work effectively with the public and to work cooperatively as a member of the Financial Aid team. 6) Excellent time management skills. Other Information or Comments Expected to be professional, knowledgeable, flexible and able to operate independently. Expected to be able to work under a variety of calendars (state, federal and institutional) and multiple fiscal years and set own priorities with limited supervision of day to day duties. Must be able to research changes to regulations pertaining to his/her specific program responsibilities. Must write and maintain policies and procedures for duties. |
| Job Number: | 10-122 |
| Job Title: | Assistant Technical Support Specialist |
| Department: | Learning Support Services |
| Date Posted: | October 30, 2009 |
| Description: | Under the broad supervision of the LC Technical Support Specialist, the LC Assistant Technical Support Specialist is responsible for the development, implementation and maintenance, of the Learning Center technical resources and systems. Works closely with the Technical Support Specialist in planning, researching and implementing new technologies for the department’s needs. Supervises lab operations during some evenings and weekends. Essential Duties and Responsibilities: • Assists Technical Support Specialist for the selection, installation, and support of all student support resources: MIDI and Audio based computer music workstations, a broad variety of software programs, and audio and video equipment. • Researches, recommends, and implements new technologies for the Learning Center facilities. • Adapts software and hardware to the Learning Center setup, providing accessibility/flexibility for students while protecting the facilities system and software packages. • Maintains, updates and implements systems and databases for tracking facility use, tutoring program’s sign up schedule, and internal ticket log. • Sets up, upgrades, maintains and repairs equipment for all Learning Center facilities and offices. • Oversees and trains student employees to assist for maintenance projects. • Coordinates and advises presenters on the effective use of computer and audiovisual systems for special events. • Maintains, in collaboration with the Media Development Area, the Learning Center website. • Supervises the Learning Center’s facilities operation on some evenings and weekends. Possible Additional Duties and Responsibilities: • Assists the Technical Support Specialist with special projects. • Other duties as assigned |
| Qualifications: | • Bachelor’s Degree in music or related field. • 1 – 3 years of experience (related field/environment preferred). • Previous work experience in an Apple Macintosh networked computer facility setting. • Current Certifications needed: Apple Certified Desktop Technician, Apple Certified Portable Technician, Apple Certified Help Desk Specialist 10.4. • Strong knowledge of Macintosh’s operating system and various software products including but not limited to: music sequencing, notation, software synthesizer, sampler, audio recording and editing, ear training, database, spreadsheets, word processing, graphics, web browsers (Internet), web page design, scanning, data backup, and E-mail applications. • A strong knowledge of electronic musical instruments and hardware, and audio and video equipment. • Excellent problem solving and trouble shooting skills. Ability to analyze and resolve technical problems at their source. • Strong organizational and supervisory skills. Self motivation/directional abilities and research skills. Ability to locate resources as required to implement the department’s needs. • Ability to work independently and under deadlines. • Familiarity with computer networking concepts and administration such as: Ethernet network topology and connectivity, computer system assimilation, as well as TCP/IP and File Sharing protocols. |
| Job Number: | 10-118 |
| Job Title: | Production Assistant/Office Manager |
| Department: | Communications/Public Information |
| Date Posted: | October 6, 2009 |
| Description: | Job Purpose: Under the supervision of the Associate Director of Communications and the Office of Public Information’s Director of Media Relations, the Production Assistant/Office Manager provides design, production, and administrative support to the Communications area, and office management to the Public Information department. This is a unique, split position that helps two office of the External Affairs area meet its design support and office management needs. Essential Duties and Responsibilities, Communication: • Support the production and administrative need of the area through office supplies ordering, organizing and maintaining print samples archives, and other tasks to be assigned. • Arrange photo shoots; oversee photo archive and database, select photos for projects, and field photo requests from other offices. • Provide some design and production support for all areas projects, including print, web, multimedia, and emerging media channels, within the college’s established branding guidelines. • Repurpose artwork created for print to use among digital channels including web and video, serving as a creative link between print and web design. • Conduct page layout, photo editing, video and audio editing, and other responsibilities as needed. • Hire, schedule, manage, and evaluate student employees. • Stay current with new technologies and processes as needed. • Work with design staff to identify ways to automate regularly occurring tasks. • Other duties as assigned. Essential Duties and Responsibilities, Public Information • Responsible for hiring, scheduling, managing, and evaluating up to four student employees. • Oversees, along with OPI staff, such student employee responsibilities as: producing and sending mass press releases for annual events such as dean’s list, commencement, and spring awards; writing scripts for a weekly webcast and writing notices for the alumni magazine; updating media bulletin boards and CD display cases; creating press clip packages; recording video TV hits to TiVo and DVD; Maintaining press and video archives; and other tasks. • Prepares and submits releases and stories with photos to Berklee.edu and media contacts. • Performs office management responsibilities, including ordering office supplies, Profnet updates and queries, and phone answering. • Responsible for managing outside student commencement photographers, and monitoring the process of photo fulfillment for parent/student customer satisfaction. • Other responsibilities as assigned. |
| Qualifications: | Knowledge and Skills Required • Strong organizational skills, the ability to prioritize multiple responsibilities, and to set and meet deadlines. • Bachelor of arts degree in graphic design, communications arts, or the equivalent experience. • Demonstrated understanding of fundamental design principles, and the ability to create and manage designs across multiple channels (web, print, digital). • Demonstrated experience in web design, page layout and photo editing (QuarkXPress, Photoshop, Freehand, Illustrator, InDesign), and print production (type, four-color process printing, stock, digital prepress technology, and the print production process in general). • Demonstrated experience in audio/video editing and delivery methods (Flash). • Demonstrated experience with methods for managing large quantities of information, and pushing that information to multiple media channels (content management systems, databases, XML.) • Office and administrative experience, including managing employees and a working knowledge of various word processing, desktop publishing, database management, and spreadsheet systems. • Strong interpersonal skills, and the ability to work effectively with people at all levels of the college and beyond, including external resources and vendors (particularly printers). • Excellent attention to detail. • Excellent writing, grammar, editing and proofreading skills. • Familiarity with today’s music styles, leading musical figures, and the basic structure/organization of the music industry. Musical training or equivalent experience a plus. Other information or Comments This is a unique, split position that helps two offices of the External Affairs area meet its design support and office management needs. It is therefore crucial that the Production Assistant/Office Manager be able to prioritize tasks equitably across both areas. |
| Job Number: | 10-097 |
| Job Title: | Principal Software Engineer |
| Department: | Administrative Systems |
| Date Posted: | August 20, 2009 |
| Description: | The Principal Software Engineer is the most senior technical staff member in the application development group and lends significant experience to all software development initiatives. An experienced programmer, the Principal Software Engineer plans, conducts and coordinates the design and implementation of complex software needs to meet existing and anticipated user requirements. The Principal Software Engineer provides technical leadership by participating in the ongoing refinement of internal best practices and developing close partnerships with internal and external departments to ensure the delivery of high quality services that meet the needs of the Berklee community. May act as team or project leader on major software design and development projects. Essential Duties and Responsibilities: 1. Conduct analysis of complex software application and integration needs and prepare technical specifications for the development required to meet client needs. 2. Troubleshoot and resolve complex software problems. 3. Work side-by-side with team members in a hands-on capacity in order to ensure that all deliverables meet client expectations. 4. Maintain a high level of communication with internal and external teams, providing realistic deliverable deadlines and prompt feedback. Participate in the establishment and maintenance of stable development, quality assurance, stage and production environments using best practice techniques |
| Qualifications: | 1. Undergraduate degree in computer science or related field from an accredited college or university and 10+ years of related experience developing software applications. 2. Significant demonstrated experience in the Datatel Colleague environment and all of the associated and underlying technologies required. (e.g. AIX, UNIX, Envision, WebAdvisor) 3. Experience with developing requirements for application development. 4. Ability to communicate clearly and effectively in both verbal and written formats as well as to create and maintain positive, productive working relationships with both technical and non-technical personnel. 5. Knowledge of software development life cycles and methodologies. 6. Ability to work independently and manage multiple tasks, assignments and projects. |
| Job Number: | 09-547 |
| Job Title: | Community Product Manager |
| Department: | Berklee Media |
| Date Posted: | May 18, 2009 |
| Description: | Join Berklee College of Music’s innovative online extension school, Berkleemusic.com! We seek a Community Product Manager to oversee all functions, growth and development of Berkleemusic’s online community at berkleemusic.com, a worldwide network of musicians and music industry companies and services. The Community Product Manger will be responsible for developing a vibrant community of musicians from all over the world, working closely with the marketing and content groups to grow the member base and provide relevant programming such as webinars, podcasts and performances. In addition, the manager will be required to grow and reach annual revenue goals from advertising, affiliate and other revenue generating programs. The Community Product Manager will also work to seek out, secure and negotiate partnership deals both inside and outside the music industry. The manager will be responsible for the smooth operation of the community including member liaising and utilizing community leaders to form networks and add value. The manager will closely monitor the feature set, track bugs and make recommendations for future feature development. Other duties will include, but may not be limited to: • Fostering a community that has a high volume of meaningful interactions and serves as a powerful introduction to the Berklee brand. • Delivering specific revenue and traffic goals quarterly and yearly. • Coordinating and developing programming such as news and updates, faculty webinars, open houses, podcasts and more. • Brokering, managing and building a large number of partnerships to further the growth and feature set of the community. • Overseeing and monitoring bugs and technological updates required to keep the community operating smoothly. • Providing weekly reporting on traffic, interaction volumes and other metrics important for marketing. • Executing ongoing customer surveys and analysis to ensure the success of the project, to spec new features, bring in new partners and add new programming. • Improving reciprocal linking strategies for Berkleemusic's Web properties. • Developing outreach and retention programs to grow and maintain member numbers according to departmental goals. |
| Qualifications: | • At least five years experience in online community and program development. • Proven experience in taking a product or program to market and delivering revenue goals. • A high level of experience in marketing, partnership building, e-commerce and online marketing. • Posses a strong familiarity with today's Web trends and social networking tools and sites. • Demonstrated strong written and communication skills, and the ability to maintain high levels of creativity and quality. • Demonstrated ability to generate and cultivate professional relationships and partnerships. • Effective presentation skills, initiative, follow through and adherence to deadlines. • Strong organizational skills and the ability to meet deadlines prioritize and work on multiple projects simultaneously with great efficiency and attention to detail. • Ability to interact effectively with editorial, marketing and management personnel. • Must be a self-starter who works well with others in a team-oriented environment. |
| Job Number: | 09-510 |
| Job Title: | Course Developer |
| Department: | Berklee Media |
| Date Posted: | April 10, 2009 |
| Description: | Berklee Media fuels Berklee College of Music's expansion into new media and markets. The group is a pioneer of innovative online, printed and video resources that extend the reach and influence of Berklee's vibrant community by giving musicians, music educators and music-industry professionals around the globe access to the provocative ideas, proven teaching methods, rich curriculum and powerful professional network that will prepare them for a life in music. Currently we are seeking a Course Developer, who will be responsible for developing online courses in cooperation with faculty members. The qualified candidate will pioneer innovative instructional design and delivery methods for the Berkleemusic online school. |
| Qualifications: | Multifaceted media production experience, in addition to instructional design experience, is required in a distance education, training, or digital media environment. Experience with Flash, video, graphics, and Moodle strongly preferred with a proven track record of working with subject matter experts to develop content. |