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(progress as of August 2004, August 2003, August 2002, August 2001) Progress as of August 2005 Web Registration. This final year saw the implementation of online registration, the key component of this strategic initiative. Many offices throughout the college contributed to the successful roll-out of this important new service. Student response was overwhelmingly positive. The first registrant to use the new system registered from Seoul, South Korea, demonstrating one of the core goals of this initiative: to deliver quality on-time, on-demand, place-independent services to our community.
Berklee.net. The college intranet is geared primarily to employees. A complete overhaul and redesign of the site using a content management system has significantly increased the number of contributors to the site. The new intranet has 77 faculty and staff enabled as editors and every department of the college has at least basic departmental information posted in a single uniform site. The content posted and maintained on this site can be shared in my.berklee.net. Online Applications. Online applications for summer programs were developed internally and now represent over 50% of all the applications received by the college for these programs. The data collected on the online Online Services. Services implemented include registration profile, browsing, express register, view and change schedule, view grades, view transcript, and more. Addressing the future, a new strategic initiative might be to integrate the technologies developed for Berklee Media’s online extension school to support on-campus programs. Building on lessons learned through this strategic initiative, a coalition of Berklee Media, Academic Affairs, and Information Technology would yield powerful benefit to the improvement of student learning and performance at Berklee. The systems and infrastructure put in place to support these goals, combined with the investment made to create the Berklee Media online school systems and the capacity to develop high-quality online learning materials, would represent a powerful advancement of the college’s education mission. Progress as of August 2004 Online Services. Use of the college’s portal, my.berklee.net, for accessing web-based services has almost tripled in the last year, demonstrating the successful rollout of several new and popular services. The online communications tools provided through Course Companion websites has been enthusiastically embraced by faculty and students, with over 40 percent of all courses and over a third of all faculty taking advantage of these services. Services provided to students and faculty include personalized class lists and schedules through this web portal, setting the stage for online registration and student access to accounts. During Summer 2003 online grading was fully implemented and all grades were entered via the web beginning in Fall 2003. The portal also provides online computer purchases for faculty, staff, and students as part of the college’s new laptop purchase program (BLPP). By authenticating through the portal, members of the Berklee community may now make online music technology purchases at significant discounts. The BLPP distribution plan required additional portal development and allowed the college to inventory all computers, and associate specific laptops to student records to aid the process of registering students for insurance and AppleCare services. Use of the portal in this way allowed the college to distribute 1800 computers in Fall 2003 in a matter of days with no waiting lines for students. Connected offices include Academic Affairs, for curricular implications; Administration/Finance, for commitment to develop departmental intranets in Bursar and Physical Plant offices to join Human Resources, Auxiliary Services, Aramark and the Bookstore; Student Affairs; to seek student feedback to support plans and implementations, as well as significant interest and concern in registrar and admissions areas. Closely related initiative is Build Internet Presence. The growth of the college Intranet is expected to mirror Internet strategy. Web-Based Support Services Leadership Oversight Group Administrative Services Advisory Committee (ASAC) College Technology Council (CTC) Progress as of August 2003 Online Services. In January 2002 the technologies were in place to provide access to students and faculty personalized class lists and schedules through the CampusCruiser web portal, setting the stage for online registration and student access to accounts. In November 2002 real-time access to course listings and population availabilities were made accessible to faculty and students. During the Spring 2003 registration period, almost 4500 visits were made to this service, and visits doubled during Summer/Fall 2003 Registration. During Summer 2002, additional portal services were readied for deployment including faculty grade entry via web forms and student grade distribution through secure portal access. Academic Affairs performed a successful test of online grading in January 2003, and a more complete pilot was conducted during Spring 2003. Full implementation of online grading was implemented in Summer 2003. As the college began requiring some majors to own computers beginning in Fall 2002, a new approach to web-based ordering was developed in conjunction with Apple Computer and several music software and hardware vendors. By authenticating through the CampusCruiser portal, members of the Berklee community may now make online music technology purchases at significant discounts. The portal will also be used to allow faculty, staff, and continuing and returning students to take advantage of the new Laptop Purchase Initiative, developed to support the requirement for all entering students to own a laptop and software bundle beginning in Fall 2003. This initiative has driven additional portal development to provide valuable resources for students. Human resource information (for both faculty and staff) was implemented on Colleague in late Spring 2002. During Fall 2003, secure access to personal benefit information will become possible via the web. In August 2002, the college upgraded its Colleague implementation to Release 17. This upgrade has enabled additional cross-authentication services that will allow the Berklee community to enjoy special privileges at external web site services. Workshops are being offered to assist faculty in making use of the new online Course Companion web sites available through the portal. Approximately 100 faculty have enrolled in these workshops and to date almost 90 faculty have posted online materials in support of their class work. Over 200 courses with nearly 500 class sections now have course companion web sites. It is expected that this will be a continued area of growth in web services for students and faculty during the next two to three years. Security. The College Technology Council has undertaken a review of security policies, including a review of security practices at other institutions. A Web Portal policy, approved by the President's Cabinet in Spring 2002, is now in place and portal security and management is configured. To further support the new student computer purchase requirement, a state-of-the-art wireless network will be installed during Summer 2003. This network will use a "Captive Portal" security measure that will require all users to log into the wireless network, before receiving network services. This will allow increased access to student-centric information and services while ensuring privacy, security, and copyright protection. Appropriate technologies. Datatel's WebAdvisor and CampusCruiser software were reported installed and operational in last year's report. Timetable. The timetable for the five-year implementation has been re-affirmed. Additional refinements will be made annually as progress is evaluated as part of regular formative assessment. The College Technology Council continues to review college e-mail policy in an effort to establish e-mail as the official means for disseminating college information. A proposal for policy change is still under preparation. Progress as of August 2002 Online Services. In late summer 2001, Berklee installed and began configuring a Datatel-partner portal product called "CampusCruiser." In September 2001 the college began providing all students with e-mail, web space, and a calendar through the new portal. In January 2002, the technologies were in place to provide access to students and faculty personalized class lists and schedules through this web portal, setting the stage for online registration and student access to accounts. Due to several issues noted, the rollout of these services was put on hold until Summer 2002. During Summer 2002, additional portal services were readied for deployment including faculty grade entry via web forms and student grade distribution through secure portal access. As the college begins requiring students in certain majors to own computers beginning in Fall 2002 semester, a new approach to web-based ordering has been developed in conjunction with Apple Computer and several music software and hardware vendors. By authenticating through the portal, members of the Berklee community may now make online music technology purchases at significant discounts. Human resource information (for both faculty and staff) was implemented on Colleague in late Spring 2002. During Fall 2002, secure access to personal benefit information will become possible via the web. In August 2002, the college will upgrade its Colleague implementation to release 17. It is anticipated that this upgrade will provide additional cross-authentication services that will allow the Berklee community to enjoy special privileges at external website services. One example will be alumni discounts on items purchased at online stores such as our Barnes and Noble Campus Shop and www.berkleemusic.com. Workshops are being offered to assist faculty in making use of the new online "course companion" web sites available through the portal. Approximately 25 faculty have enrolled in these workshops and are readying online materials in support of their class work. This resource is expected to expand rapidly for students and faculty during the next two to three years. Security. The College Technology Council has undertaken a review of security policies, including a review of security practices at other institutions. A Web Portal policy was presented to the President's Cabinet for review and was approved in Spring 2002. This policy is now in place and portal security and management is configured. Appropriate Technologies. Available portal technologies were reviewed, and Datatel's WebAdvisor and CampusCruiser software is now installed and operational. Timetable. The timetable for the five-year implementation was reviewed and accepted in the Fall 2001 semester. Additional refinements will be made annually as progress is evaluated as part of regular formative assessment. Additionally, the College Technology Council has begun reviewing college e-mail policy in an effort to establish e-mail as the official means for disseminating college information. (Paper is currently the official means for communication.) The college took over the administration of student e-mail accounts on-site for Fall 2001 (replacing Ultranet, our former ISP). Now that the CampusCruiser portal is in place, the College Technology Council will recommend a move to e-mail for official communication. A proposal for policy change is in preparation. Progress as of August 2001 Goals approved to date for the Committee Task Forces include: (1) review process and/or policy changes necessary to implement online registration and make recommendations to the necessary constituencies for suggested changes, (2) review security policies to ensure adequate and secure access to information from centralized databases; (3) determine the appropriate technologies to support the desired outcomes of this initiative; and, (4) set a timetable and plan for implementation by 2005. Two standing committees have been identified as task force groups for this initiative: the Administrative Services Advisory Committee (ASAC) and the College Technology Council (CTC). Progress on these tasks during the current year:
Additionally, the College Technology Council has begun reviewing college email policy in an effort to establish email as the official means for disseminating college information. (Paper is currently the official means for communication.) The college is planning to take over the administration of email accounts on-site by the end of the summer. Once the Campus Cruiser program is in place, the CTC will probably recommend a move to email for official communication. back to Build on Our Strengths |
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application is loaded directly into Colleague, which significantly reduces the amount of manual data entry required and allows for automated duplicate checking and other data integrity checks. The new Gospel Music Workshop program was the most recent application added to the list of online offerings. Building on the experience gained with the summer programs applications, Administrative Systems has developed an online undergraduate application for admission to Berklee College of Music for implementation during Summer 2005.